What are the responsibilities and job description for the Desktop Support Analyst position at Robert Half?
We are offering an exciting opportunity for a Desktop Support Analyst in New Jersey. As part of our team, your role will be pivotal in providing technical support and leadership in a dynamic and fast-paced environment. You will be utilizing your expertise in various technologies and platforms, ensuring the smooth operation of our systems and resolving any issues that arise.Responsibilities:• Utilize your knowledge of Android Development, Cisco, Citrix, and Dell Technologies to troubleshoot and resolve technical issues.• Leverage your understanding of networking concepts to maintain and improve our systems' performance.• Use your proficiency with Microsoft Windows, Active Directory, and Office 365 to support our daily operations.• Apply your skills in handling Apple Devices and Backup Technologies to ensure data security and system functionality.• Take the lead in processing customer credit applications with accuracy and efficiency.• Maintain comprehensive and up-to-date customer credit records.• Handle customer inquiries professionally, utilizing your excellent verbal and written communication skills.• Employ your experience with Configuration Management to enhance system performance and reliability.• Independently monitor customer accounts and take appropriate action when necessary.
Salary : $45,000 - $52,000
