IT Support

Robert Half Technology is seeking IT Support Specialist candidates for our Tucson-based clients! A successful IT Support Specialist excels in a fast-paced, team environment and possesses excellent communication skills. They have a high degree of technical aptitude over a large scope of IT software, hardware, and networking disciplines.

Other essential functions of this position include:

·      Provide excellent task management when ordering and staging all equipment for installations and modifications/upgrades.

·      Provide AD user account management and rapid staff onboarding offboarding.

·      Provide execution strategies for the installation, maintenance, modernization, repair, and replacement of IT equipment to ensure reliability and compatibility.

·      Provide on-site technical support for IT assets to include staging new assets for installation and/or cutover. 

·      Install all new hardware including network hardware, PC, Printers, iOS Tablets, and medical devices.

·      Receive, tag, distribute, and track all IT hardware inventory and apply, maintain, and update Property Barcode tags on new and existing company IT equipment.

·      Prepare, package and stage equipment for build-up, integration, and deployment.

·      Maintain enterprise IT equipment spare pools and other PC hardware for rapid deployment

·      Provide Service desk description and IT configuration guides, utilizing SLAs and ITIL ticketing systems.

Some of the position's requirements include:

·      Process clinic equipment orders and track assets throughout the project cycle.

·      Work with cross functional teams to ensure timely delivery of IT assets during the project cycle.

·      Support Office 365 user accounts and licensing.

·      Support ISP network and phone contracts.

·      Support national Copier contract in alignment with the project cycle.

·      Windows OS hardware/software/licensing.

·      IT enterprise warranty maintenance and support management.

·      VOIP Phone systems.

·      Hardware procurement and asset management

·      Creating and maintaining documentation

Salary : $22 - $28