Office Manager

We are in search of a Front Desk Associate to become a part of our team in the Service industry, situated in SCHENECTADY, New York, United States. This role offers a contract to permanent employment opportunity, where you will be primarily responsible for managing customer interactions, overseeing accounts receivable, and ensuring data entry accuracy.Responsibilities: • Effectively manage and direct customer interactions via phone calls.• Follow up on customer inquiries and ensure they are resolved promptly.• Supervise the payment collection process and ensure timely receipt.• Accurately apply received payments to the relevant customer accounts.• Direct customers to the appropriate sales personnel as required.• Maintain an accurate record of all customer credit information.• Monitor customer accounts regularly and take necessary actions when needed.• Ensure precise numeric data entry in all customer records.• Uphold the accounts receivable process and ensure its smooth operation.

Salary : $19 - $20