Offices Services Associate

Contract to hire position - Fully onsite in Cleveland, Ohio 44114

Office Services Associate – Print, Mailroom & Reprographics

Join a fast-paced team that provides essential back-office services including reprographics, mailroom operations, intake support, and document processing. We’re looking for a reliable, detail-oriented Office Services Associate with experience in high-volume copy, print, or mail services—whether in a corporate, legal, or service-center environment (e.g., FedEx, Kinkos, UPS).

This role is onsite and requires a brief in-person meet-and-greet prior to offer.

Key Responsibilities:

• Operate reprographics equipment (copiers, scanners, bindery, mail intake).
• Use job tickets and logs to prioritize and track work.
• Ensure accurate and timely completion of print and mail jobs.
• Follow established procedures for copy/scan and mailing operations.
• Troubleshoot equipment issues and maintain clean workstations.
• Load machines with paper, toner, and supplies; maintain stock.
• Interact with internal teams and clients professionally (in person, phone, or email).
• Adhere to policies, deadlines, and quality standards.
• Lift up to 50 lbs regularly; work on your feet for most of the day.

Ideal Candidate:

• 1 year of experience in office services, reprographics, or high-volume print environments.
• Familiar with mail handling, scanning, and reprographics workflows.
• Comfortable using mailroom and digital print equipment.
• Strong attention to detail and organizational skills.
• Able to manage deadlines and handle sensitive/confidential materials.
• Self-motivated, team-oriented, and dependable.

Additional Info:

• Shifts may vary depending on the site; occasional overtime may be required.
• Professional dress and demeanor required.
• Work takes place in a professional office environment with equipment-related hazards.