What are the responsibilities and job description for the Sales Support position at Robert Half?
We are looking for a skilled and organized Customer Service and Administrative Coordinator team member to join our team in New York, New York. In this long-term contract position, you will play a dual role, providing exceptional customer service for three ecommerce platforms while also managing administrative tasks for a busy office environment. This is an on-site role that requires a proactive individual with strong communication and organizational skills.Responsibilities:• Deliver outstanding customer service support for three ecommerce websites, addressing inquiries and resolving issues using Gorgias.• Process orders and handle requests related to missing items, product quality concerns, and replacement orders, coordinating with the warehouse as needed.• Manage office supply inventory, including kitchen, conference room, and restroom essentials.• Organize and handle incoming and outgoing mail, ensuring timely distribution and delivery.• Greet visitors, oversee meeting room schedules, and assist with setup and cleanup after meetings.• Respond to requests for product donations and charitable contributions in alignment with company guidelines.• Facilitate administrative communication within the office, including announcements and updates.• Collaborate with IT for onboarding and offboarding processes for employees.• Prepare expense reports for senior leadership, including the President and Director of Marketing.
Salary : $24 - $25
