What are the responsibilities and job description for the Director of Revenue Management position at Roberts Resorts & Communities?
Description
Position Summary:
The Director of Revenue Management will be responsible for overseeing the daily revenue management for our RV Parks in Texas, Arizona, Utah, Colorado and California. This role is responsible for optimizing Average Daily Rates (ADR) across various direct booking channels and third-party platforms such as Airbnb, Expedia, and Booking.com and plays a crucial part in maximizing revenue and ensuring pricing strategies align with market dynamics and company goals.
If you are a strategic thinker with a passion for revenue management in the outdoor hospitality industry, we invite you to apply for the Director of Revenue Management opportunity with Roberts Resorts. Join our team and play a pivotal role in our company's growth and success.
About Roberts Resorts & Communities:
This company operates nationally and is growing by the day. At Roberts Resorts & Communities, we're on a mission to build community and fulfilling dreams. Through our core values of resourcefulness, integrity, passion, and epic customer service, we're dedicated to making a difference in the lives of 30,000 people. If you're passionate about creating meaningful impact, thrive in a culture of integrity, and are committed to delivering exceptional service, we invite you to join us in turning visions into reality and shaping a brighter future together.
PERFORMANCE OBJECTIVES:
- Revenue Strategy Development: Develop and implement comprehensive revenue management strategies for all RV Parks to maximize ADR and revenue growth.
- Pricing Optimization: Continuously monitor market trends, competitor pricing, and demand factors to adjust pricing strategies and maximize profitability.
- Distribution Management: Manage rates, inventory, and content on third-party channels (Airbnb, Expedia, Booking.com), ensuring accuracy and consistency.
- Direct Booking Promotion: Collaborate with the marketing team to create promotions and incentives that encourage direct bookings through our website and other direct channels.
- Forecasting and Budgeting: Develop accurate revenue forecasts and annual budgets to guide revenue management decisions.
- Reporting and Analysis: Generate regular STAR & Pace reports and analyses to evaluate the effectiveness of pricing strategies and recommend adjustments as needed.
- Channel Performance Analysis: Evaluate the performance of different booking channels, identify opportunities for growth, and optimize distribution partnerships.
- Competitor Analysis: Keep abreast of industry trends and competitor pricing strategies to stay ahead in the market.
- Contract Negotiation: Negotiate and manage contracts and agreements with third-party distribution partners.
- Manage and oversee our Reservations Call Center team.
Requirements
KEY COMPETENCIES:
- Revenue Optimization Strategy: Ability to develop and implement comprehensive revenue optimization strategies that maximize revenue across all revenue streams, including room rates, ancillary services, and packages.
- Market Analysis and Forecasting: Proficiency in conducting market analysis, competitor benchmarking, and demand forecasting to identify revenue opportunities and inform pricing decisions.
- Revenue Management Systems: Experience with revenue management systems (RMS) and technology tools to analyze data, set pricing strategies, and automate revenue management processes.
- Data Analysis and Interpretation: Strong analytical skills to interpret complex data sets, identify trends, and derive actionable insights to optimize revenue performance.
- Price Optimization and Pricing Strategies: Expertise in developing and implementing dynamic pricing strategies, including price elasticity modeling, segmentation analysis, and inventory management.
- Cross-Functional Collaboration: Ability to collaborate effectively with sales, marketing, operations, and finance teams to align revenue management strategies with overall business objectives and initiatives.
- Performance Monitoring and Reporting: Proficient in monitoring and analyzing key performance indicators (KPIs), such as revenue per available room (RevPAR), average daily rate (ADR), and occupancy, and providing regular reports and insights to senior management.
- Revenue Forecasting Accuracy: Track record of achieving revenue forecasting accuracy and effectively managing revenue projections to meet financial targets.
- Continuous Improvement and Innovation: Commitment to continuous improvement and innovation in revenue management practices, staying abreast of industry trends, emerging technologies, and best practices.
EDUCATION & EXPERIENCE:
- Bachelor's degree in business, Hospitality, or a related field (Master's Degree preferred).
- Proven experience in revenue management or pricing strategy within the hospitality industry, preferably with RV Parks or campgrounds.
- Proficiency in revenue management software and tools.
- Strong analytical and data-driven decision-making skills.
- Excellent communication and negotiation abilities.
- Leadership and team management experience.
- Knowledge of various booking platforms and channel management systems.
- Ability to adapt quickly to changing market conditions.
- Strategic thinker with a focus on revenue growth.
PHYSICAL REQUIREMENTS:
- Travel to property locations.
- Lifting requirements up to 10 pounds.
BENEFITS:
- Medical, Dental, Vision
- Employer Paid Life Insurance
- Voluntary STD, LTD, Accidental, and Critical illness
- PTO and 11 Paid Holidays
- 401(k) & 401(k) Match
- Working in an inclusive community!
- Complimentary stay at one of our resorts!
COMMITMENT TO DIVERSITY:
Roberts Resorts & Communities stands firm in our commitment to Equal Employment Opportunity. We believe in a workplace free from discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. Diversity is our strength. We foster an inclusive environment where authenticity is valued, and everyone feels a sense of belonging. We empower individuals to reach their full potential and contribute their best. Join us in creating a workplace where diversity is celebrated, voices are heard, and excellence thrives.
If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to careers@robertsrc.com.
