What are the responsibilities and job description for the Office Administrator position at Rollings Funeral Service?
We are seeking a responsible Office Administrator to assist our professional staff with our day-to-day operations on a full-time basis. Your job will be to provide clerical support to our professionals and coordinate daily administrative activities.
The Administrator should be highly organized, a problem-solver, and able to multitask with ease. Ultimately, a successful Administrator will be able to ensure our office procedures run smoothly.
Responsibilities
- Manage phone calls and correspondence (email, letters, packages, etc.)
- Serves as first point of contact, greeting people entering the funeral home as well as answering phones in a professional manner, assisting callers with questions or directing to appropriate staff
- Pay monthly bills in a timely manner and with a high level of accuracy
- Soft collections, payment follow up
- Able to support and resolve issues professionally
- Prepare and post payments
- Manage collection letters and any outstanding balances
- Input data for death certificates with a high level of accuracy
- Prepare funeral service materials
- Provide management with timely reports and support
- Maintain processes in compliance with company policies and procedures
- Notary or acquire a license.
- Verify that all time is entered correctly in the payroll system
- Assists employees with payroll system, including recording time and onboarding
- Order office stationery and supplies
Requirements
- Proven experience as an Administrator, Administrative Assistant or relevant role
- Knowledge of Bookkeeping/Accounting
- Familiarity with office procedures and policies
- Proficient using Microsoft Suite; ability and willingness to be trained on new software
- Strong organizational and time-management abilities
- Good written and oral communication skills
- Problem-solving attitude with an eye for detail
- Experience with cash handling or payment processing
- High school diploma
Rollings Funeral Service is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Rollings Funeral Service is a Drug-Free Workplace.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $17 - $19