Facilities Maintenance Technician II

Description

ROOF ABOVE

Roof Above is NC’s most comprehensive homeless service provider.  Our mission is to unite our community to end homelessness, one life at a time.  Focusing on individuals experiencing homelessness, Roof Above offers everything from street outreach to shelter to Rapid Rehousing to Permanent Supportive Housing. Roof Above’s services and programs reach over 1,300 individuals every day across nine campuses in Charlotte. Roof Above was born through the merger of Urban Ministry Center and Men’s Shelter of Charlotte in 2019. 

POSITION SUMMARY

We are currently recruiting a FT Facilities Maintenance Technician with maintenance experience or training.  The Facilities Maintenance Technician will be responsible for the maintenance of facilities & equipment of Roof Above Properties.  Therefore, passion, respect, and an understanding that this job directly provides daily support for those served by our mission is a must.  

ESSENTIAL FUNCTIONS

• Maintenance of Facility and equipment
• Minor repairs of Facility and equipment
• Prepare vacant apartments for new tenants
• Completing preventative maintenance routines
• Execute work orders in a timely fashion and report any delays immediately to supervisor
• Perform preventative and reactive maintenance tasks as assigned by Facility Manager
• Execute electrical and plumbing repairs, maintenance, and installations
• Perform handyman work functions to include painting, carpentry, and masonry work.
• Communicate to facility manager site conditions and concerns
• Communicate with staff and/or tenants on work order process
• Be willing, on occasion, to perform humble tasks as they relate to the nature of our work
• Be positive support of all Roof Above programs and staff 
• Be good stewards of all Roof Above property
• Participates in staff meetings, training, and development activities as directed.  
• Performs other major maintenance duties as directed by supervisor or leadership.
• Perform other duties as assigned.
• Deep commitment to Roof Above core values

Qualifications

• EDUCATION, EXPERIENCE AND SKILLS REQUIRED

• At least 5 years of experience performing maintenance on commercial and residential buildings
• Good understanding and ability to repair, install, and maintain HVAC, plumbing fundamentals and electrical systems and equipment
• Ability to work with power tools, and perform carpentry, paint, and plastering work
• High school education (or equivalent) preferred; must have basic reading, writing, and math skills
• Substantial relevant experience may be substituted for education
• Must be flexible in addressing tenant concerns
• Task oriented - Proven experience in working autonomously in the absence of others or without Supervisor’s direction.
• Team oriented - Experience working in groups and can treat others in a positive manner; must be able to communicate effectively with agency staff, facility staff and facility manager
• Customer oriented - good customer service skills
• Basic computer data entry, and mobile phone skills required for time & attendance related functions.
• Demonstrated ability to manage time and schedule requirements.   
• Strong interpersonal and communication skills to interact with staffs & clients.   
• Valid North Carolina driver’s license.  

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  PROGRAM OVERVIEW

   

  WORKING ENVIRONMENT

• Requires working nontraditional hours with minimal direct supervision. Requires much physical movement, lifting, carrying, and reading instructions.  Additionally, this role requires: 
• Ability to lift up to 50 lbs. 
• Ability to move, walk, lift, bend, stand, grasp, climb steps/ladders and able to work in an elevated environment.

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  OUR VALUES:

   

  Heart for the Work 

• We choose this work and embrace this place.
• We practice radical compassion.
• We each do our unique part to end homelessness.

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  Solution-Oriented

• Grounding ourselves in what we know, we imagine what is possible.
• We are intentional about getting the right people involved and we move towards effective action.
• We are exhaustive in our search for solutions.

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  Bring Our Best

• We practice self-care, self-awareness, and safety.
• We recognize what we need to let go of to move forward.
• We exercise diligence and grit.

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  Value Others

• We honor the profound worth of each life and our work reflects it.
• We meet people where they are and approach others with genuine curiosity.
• We know we can’t do it alone.  We are stronger and smarter together.

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  Roof Above is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

• Ability to tolerate physical contact with, use of, and in close proximity to approved cleaning chemicals and supplies.  
• Ability to work in a variety of indoor and outdoor settings. 
• Daily schedule of first shift, Monday- Friday with breaks and meal periods.
• Ability to be on call for emergency repairs