What are the responsibilities and job description for the Volunteer Engagement Specialist position at Roof Above?
Roof Above is NC’s most comprehensive homeless service provider. Our mission is to unite our community to end homelessness, one life at a time. Focusing on individuals experiencing homelessness, Roof Above offers everything from street outreach to shelter to Rapid Rehousing to Permanent Supportive Housing. Roof Above’s services and programs reach over 1,200 individuals every day across seven campuses in Charlotte (up to 14 campuses in COVID). Roof Above was born through the merger of Urban Ministry Center and Men’s Shelter of Charlotte in 2019.
POSITION SUMMARY
The Volunteer Engagement Specialist is responsible for delivering an inclusive model of volunteer engagement that builds community and supports those served by Roof Above. The Volunteer Engagement Specialist will work collaboratively with program staff at a designated location to develop volunteer opportunities. The Volunteer Engagement Specialist will be expected to engage with volunteers to coordinate and operationalize special programs, activities, events, and donation needs. The Volunteer Engagement Specialist will be accountable for managing volunteers on-site and any preparations or logistics that are needed in advance.
ESSENTIAL FUNCTIONS
- In close partnership with program staff, develop, implement, and facilitate a wide range of programs and activities for a designated program for tenants/guests and engage the community in our work
- Create and operationalize a wide variety of meaningful volunteer activities that meet volunteers where they are in their interest level, their understanding of Roof Above’s work, and time commitment
- Serve as a key community builder, creating a welcoming and inclusive environment for tenants, program staff, and volunteers
- Work with volunteers to arrange and organize all logistics for events and activities
- Develop effective communication methods and meaningful relationships with tenants
- Serve as a liaison with the communication team for a wide variety of items including but not limited to materials needed for tenants (ie- newsletter, invite to activities, etc), photos, story gathering, etc.
- Serve at the liaison to facilities for all needs related to volunteer engagement taking place on campus
- Perform other duties as assigned.
- Deep commitment to Roof Above core values
OTHER RESPONSIBILITIES
- Attend all staff meetings and trainings as required.
- Fill in and support the work of Roof Above’s other Volunteer Engagement Specialists as needed.
EDUCATION, EXPERIENCE AND SKILLS REQUIRED
- Bachelor’s degree, preferred, with 1-2 years of experience in fundraising, communication, volunteer programming, program management or related field
- Experience in planning events and activities
- Creative and proactive in developing and operationalizing new ideas
- Detail oriented and organized with the ability to prioritize in a fast-paced environment.
- Superior interpersonal skills
- Excellent written and oral communication skills
- A high level of flexibility for working during the evenings and on weekends
WORKING ENVIRONMENT
The Philanthropy Team’s Offices are currently located at the Day Services Center.
This position will be located in an office at SECU The Rise on Clanton (575 Clanton Rd.).
Position requires evening and weekend work as needed.
Position requires being on-site most days.
OUR VALUES:
Heart for the Work
- We choose this work and embrace this place.
- We practice radical compassion.
- We each do our unique part to end homelessness.
Solution-Oriented
- Grounding ourselves in what we know, we imagine what is possible.
- We are intentional about getting the right people involved and we move towards effective action.
- We are exhaustive in our search for solutions.
Bring Our Best
- We practice self-care, self-awareness, and safety.
- We recognize what we need to let go of to move forward.
- We exercise diligence and grit.
Value Others
- We honor the profound worth of each life and our work reflects it.
- We meet people where they are and approach others with genuine curiosity.
- We know we can’t do it alone. We are stronger and smarter together.
Roof Above is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
Salary : $37,700 - $47,800