What are the responsibilities and job description for the Front Desk Associate position at RPCI Oncology PC?
Description
Roswell Park Care Network is looking to hire a Front Desk Associate in our Orchard Park, NY office.
The Front Desk Associate is a critical role for our busy practice. This position will provide general clerical support including welcoming patients and visitors, answering routine inquiries, scheduling appointments, maintaining patient charts and verifying insurance eligibility and maintaining patient payment balances.
Brief Description of Duties:
- Welcomes visitors in a professional and friendly manner, determines nature of business, and announces visitors to appropriate personnel
- Coordinates and prepares patient’s appointments and itinerary
- Checks insurance eligibility and verification on every patient
- Collect and scan insurance and other required documents
- Checks report to ensure coverage and proper co-pay collection
- Confirms insurance eligibility and verification prior to scheduling new patient appointments
- New patient intake including data entry into Medical Software
- Invites every patient to join the patient portal and includes proper paperwork and education to the patient
- Patient check-out
- Answers telephones, routes callers, takes messages and provides routine information to callers
- Acts as a liaison between patient and physician
- Other duties as assigned.
- This position will be on-site at our Southtowns location.
Excellent Benefit Package with 11 Paid Holidays!
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401(k) with company match
- Company paid life insurance
- Paid Sick and Vacation time
- Schedule is Monday through Friday, day shift
Come Join the Roswell Park Care Network! https://www.roswellpark.org/carenetwork
Requirements
- High School diploma or G.E.D. and the equivalent of one (1) year of full-time customer service experience in a clinical or administrative health care setting
- 2 years experience with Microsoft products
- Onco & Medent software experience preferred
Salary : $17 - $19
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