What are the responsibilities and job description for the Parts Manager position at RUSS DARROW GROUP?
Job Details
Description
The Russ Darrow Group is looking for motivated individuals to join our team! Our passion for our products, loyalty to our customers and dedication to our communities inspires us to be the best. The Darrow Difference is the foundation of our success – and we want you to be a part of it!
Are you outgoing, enjoy meeting new people, and have a passion for the latest technology? Are you looking for a fulfilling career and not just another job? At the Russ Darrow Group, we share the same commitment to our employees as we do our customers – after all, a great customer experience is only possible with great employees.
What We Offer
We believe in investing in our employees’ growth and well-being, that’s why we provide continuous training, advancement opportunities, competitive compensation, flexible schedules, comprehensive benefits, and employee assistance programs. Our culture emphasizes family values, diversity, and teamwork, ensuring exceptional service through empowered and dedicated team members.
No experience? No problem! We’re eager to train the right candidates from the ground up. Our top-notch tools and resources will help you succeed! With over five decades of success, our experienced management teams will provide comprehensive training and support from day one.
We’re growing! As we expand our service departments and launch a brand-new used car reconditioning facility, it's an exciting time to join our team and grow with us.
If you’re ready to join a team that values community involvement, career development, and a legacy of excellence, we’d love to hear from you!
Summary
Russ Darrow Group is looking for ambitious, goal oriented individuals to join our team.
The Parts Manager is responsible for managing an efficient and profitable Parts Department. Primary objectives include ensuring customer satisfaction and retention, assuring the correct part is available the first visit, controlling costs, merchandising, maintaining good employee relationships, and maintaining department records.
Responsibilities
- Ensure that all employees follow their assigned work schedules and adhere to the absenteeism, reporting and tardiness policy.
- Forecasts goals and objectives for the department and strives to meet them.
- Hires, trains, motivates, counsels and monitors the performance of all parts department staff.
- Meet and assist the customer in a courteous and professional manner.
- Supervises stock order procedures.
- Ensure that incoming inventory is stocked in the correct location.
- Maintain a balanced inventory consistent with the requirements of the defined areas.
- Accurately price parts and accessories keep the computer system up to date.
- Enforce safety requirements.
- Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors.
Qualifications
Requirements
- Three or more year’s related experience in an automotive parts management position preferred.
- Two or more years of sales experience preferred.
- Excellent customer service skills.
- Professional appearance and work ethic.
- Ability to work well in a process driven environment.
- High school diploma or equivalent.
- Valid driver license and a good driving record.
Benefits
- Competitive Compensation Plans
- Full Benefits Package
- Medical, Dental & Vision
- 401k with Company Match
- HSA with Company Contribution
- PTO from day one!!
- Growth and Advancement Opportunities
- Continuous Training and Development
