What are the responsibilities and job description for the Office Services Manager position at Russell Tobin?
Job Title: Office Services Manager
Location: Wilmington, NC (100% Onsite)
Salary Range: $50,000 – $60,000
Job Type: Full-Time
About the Role:
Our client, a well-established North Carolina-based law firm, is seeking an experienced Office Services Manager to join their Wilmington office. This is a key onsite role responsible for the day-to-day operations of office services and facilities. The ideal candidate will be hands-on, highly organized, and able to manage a wide range of administrative and logistical functions to support attorneys and staff.
Responsibilities Include:
- Oversee and support daily tasks assigned to Office Services Assistant(s)
- Handle incoming/outgoing mail and coordinate deliveries
- Make daily courthouse runs for filings, records, and legal documents
- Prepare documents for filing with various courts and agencies
- Manage document production including scanning, copying, printing, and notebook assembly
- Set up and support conference rooms, VTCs, and firm events
- Maintain office inventory, supplies, and cleanliness
- Oversee office equipment, placing service calls and coordinating repairs as needed
- Liaison with building management, cleaning services, and other vendors
- Coordinate office maintenance and space planning, including furniture moves
- Train and manage Office Services Assistant(s), including scheduling and timesheet review
- Provide basic IT support in coordination with the firm's IT team
- Assist with business development, event setup, and internal communications
- Reconcile petty cash and assist with check requests, deposits, and expense reimbursements
- Provide back-up coverage for reception as needed
Qualifications:
- Prior experience in office or facilities management, preferably in a legal or professional services setting
- Strong organizational and multitasking skills
- Excellent communication and interpersonal abilities
- Ability to lift/move office supplies or small furniture when needed
- Comfortable learning and using office equipment and technology
- Reliable, proactive, and detail-oriented
Salary : $50,000 - $60,000