What are the responsibilities and job description for the Referral Specialist position at Salem Health?
Location Site: Family Med River Road South Department: SH Medication Mgmt Clinic Position Type: Full Time Start Time: 7:30Pioneering healthcare since 1896, Salem Health is a top workplace offering highly competitive pay where you can make a difference in the lives of those in the community where you live. Through incorporation of Lean driven principles, staff are able effect change in the organization to solve problems, and drive continuous improvement. As an employer of choice, we are devoted to assuring that we provide a safe, healthy, and patient-centric workplace, while keeping staff wellbeing and satisfaction top of mind. We invite you to learn more about our wonderful community: There's something about Salem, Oregon! Your Role With Us:Verify physician orders for accuracy and compliance prior to transcription of orders.Address any order discrepancies by coordinating communication between provider's office and Salem Health clinical staff. Determine if authorization is required, contacting appropriate individuals or insurance company.Insurance verification for registration and appointment reimbursement purposes.Use of WorkQueue, Fax machine, Epic Inbasket, Rightfax (referral fax Outlook mailbox) to transcribe all faxed referrals to Epic appropriately. Completes WorkQueue assignments within appropriate timeframes.Accurately register patients as well as being able to identify payer authorization requirement.Total Rewards Offerings: Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations and professional growth.Relocation assistance available for qualified positionsFull comprehensive medical, dental, and vision plansBasic and voluntary life insuranceShort and long-term disabilityLive Well Wellness ProgramEmployee Assistance Program (EAP) 401(K) retirement plan with employer contributions.Generous paid time off (PTO) accrual and holiday pay Onsite fitness center with 24/7 badge accessEducation assistance programPublic service loan forgiveness (PSLF) eligible employer https://studentaid.gov/Food and drink discounts in the cafeteriaImpressive discounts offered by Nike, Adidas, Carhartt and othersBackground/Expertise:High School Diploma or Equivalent preferred.Minimum of two (2) years scheduling for multiple providers. A moderate understanding of insurance authorization and financial processing accounts; College level course study in healthcare occupations preferred.Previous EPIC Prelude and Cadence experience .College level course study in healthcare occupations preferred.Certified HealthCare Access Associate (CHAA) preferred.Keyboarding at 45 wpm; Moderate understanding of Medical Terminology and billing codes (ICD-10, CPT) preferred.Excellent interpersonal communication skills which convey a positive and supportive intent; Exceptional customer service skills projecting a friendly and professional image.Ability to work independently, self-directed and work with individuals with diverse background; Must be capable of working under pressure with continuous telephone calls and constant interruptions.Moderate knowledge of Microsoft Office Products; Ability to maintain confidentiality of all information related to patients, medical staff, and employees and as appropriate other informationSalem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.Salem Health Hospitals and Clinics is committed to providing access, equal opportunity and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org
Clinical Support and Referral Specialist
Yakima Valley Farm Workers Clinic -
Pacific, OR
