What are the responsibilities and job description for the Receptionist/Shampoo Assistant position at Salon calais?
Job Overview
We are seeking a dedicated and enthusiastic Shampoo Assistant to join our dynamic salon team. The ideal candidate will have a passion for the beauty industry and a strong desire to provide exceptional customer service. As a Shampoo Assistant, you will play a vital role in ensuring our clients have a relaxing and enjoyable experience while receiving hair care services. This position requires excellent communication skills and the ability to work collaboratively with stylists and other team members.
Responsibilities
- Provide shampooing and conditioning services to clients, ensuring their comfort and satisfaction.
- Assist stylists with hair extensions, color application, and styling techniques as needed.
- Maintain cleanliness and sanitation of workstations, tools, and salon equipment in accordance with health regulations.
- Utilize salon software such as MINDBODY for scheduling appointments and managing client records.
- Engage with clients to provide exceptional customer service, addressing their needs and preferences effectively.
- Support front desk operations, including greeting clients, answering phone calls, and managing retail sales transactions.
- Educate clients on hair care products, upselling when appropriate to enhance their experience.
- Mentor junior staff members in best practices for hair care techniques and salon operations.
- Assist with additional services such as eyelash extensions, nail care, makeup application, and hair threading when required.
Qualifications
- A background in cosmetology or barbering is preferred but not required; relevant experience will be considered.
- Familiarity with color theory and hair styling techniques is advantageous.
- Strong communication skills to effectively interact with clients and team members.
- Experience with salon software systems like MINDBODY is a plus.
- Knowledge of sanitation practices within the beauty industry is essential.
- Ability to perform retail math for sales transactions accurately.
- A passion for customer service and a commitment to providing an exceptional salon experience. Join our team as a Shampoo Assistant where you can grow your skills in a supportive environment while contributing to our clients' beauty journeys!
Job Type: Part-time
Pay: $8.00 - $10.00 per hour
Expected hours: 32 – 34 per week
Benefits:
- Employee discount
- Paid training
Work Location: In person
Salary : $8 - $10