What are the responsibilities and job description for the Store Assistant Manager position at Salon Service Group LLC?
Description
Job Title: Assistant Store Manager
Department: Stores
Reports to: Store Manager
Status: Full-time (Non-exempt)
Location: Louisville, KY
Salon Service Group, founded over 32 years ago, is the nation's largest privately-owned professional beauty distributor. SSG proudly partners with the Professional Beauty Industry exclusively, through salons, spas and stylists. We have conveniently located, professionally exclusive wholesale stores representing our independently owned, high-end professional portfolio of haircare brands across SSG territories. We are committed to excellent service, quality products and most importantly, we build strong lifelong partnerships with our customers. Our highest priority is to provide our customers with the tools and support that they need for success.
Do you enjoy the fast pace, energetic atmosphere of a retail career but want a balanced life outside of work? Our stores close in the evening and for most of the weekend! We do all we can to help our teams have real work/life balance.
Job Summary: Our Assistant Store Managers are responsible for partnering and supporting the Store Manager in the daily business operations of a high-quality store environment focused on exceptional customer experiences. Assistant Store Managers are required to work a flexible schedule, including Saturdays if needed.
Duties/Responsibilities:
- Ensure exemplary service in a friendly environment, ensuring the customer is always top priority.
- Uphold a high standard of merchandising and operational excellence.
- Communicate consistently with area DSCs to meet and exceed sales goals.
- Assist with hiring, training, and coaching to retain a team of knowledgeable Associates that model the SSG culture of partnership.
- Partner with the Store Manager to organize, delegate, prioritize, and follow-up for maximum productivity.
- Effectively communicate with the Store Manager to grow sales, maintain standards of efficacy, and ensure customer satisfaction.
- Maintain a high standard of store appearance including merchandising, product placement, marketing, and cleanliness.
- Accurately and efficiently complete all sales transactions, balance cash drawer daily.
- Properly process returns and discounts, aligning with the company's stated policy and procedures.
Requirements
- You possess a cheerful working attitude.
- You have prior retail sales experience.
- You’re a strong communicator and possess great organizational skills.
- You possess a self-starter attitude and a continual drive to grow.
- You have a passion for the beauty industry.
- You can work independently and in a team environment.
- You thrive in a fast-paced workplace.
- You enjoy problem solving.
- You are familiar with POS (point of sale) systems and can learn new technologies.
Physical Requirements:
- Lift up to 30 pounds
- Stand/walk up to 8 hours
- Flexible schedule, including Saturdays if needed.
Working for SSG will provide you with:
- Health, Dental, Vision, Life, and AD&D Insurance available
- Health Savings Account or Flexible Spending Account
- Employee Assistance Program
- 401 (k) Retirement Plan - SSG matches 50% of the employee’s contributions up to 2% of their yearly income
- Paid vacation and sick leave
- Holiday pay
- Sam’s Club membership for you and a friend or family member
- Discounts on exclusive hair products
- Employee referral program - $1,000 potential earnings per referral
SSG is an EQUAL EMPLOYMENT OPPORTUNITY employer. Candidates are considered for employment with SSG without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, veteran status, or other classification protected by applicable federal, state, or local law.