What are the responsibilities and job description for the Dispatcher - Full-Time position at SANFORD AIRPORT AUTHORITY?
Job Details
Description
Embark on a rewarding career journey with the Sanford Airport Authority at Orlando Sanford International Airport—one of Florida's leading aviation hubs. As a vital part of our dedicated team, you will contribute to the seamless operation of an airport renowned for its commitment to excellence and innovation. Whether you're passionate about aviation, customer service, maintenance, or administration, joining us means becoming an integral part of a dynamic and forward-thinking organization. At the Sanford Airport Authority, we value diversity, teamwork, and a shared dedication to providing exceptional service. Explore exciting opportunities with us and be part of the continued success and growth of Orlando Sanford International Airport. Apply today to be a part of our dynamic and collaborative work environment where your skills and enthusiasm will make a significant impact.
Serve as a central point of contact, directing communication between pilots, operations staff, and ground handlers to coordinate flight details and maintain efficient aircraft ground handling.
ESSENTIAL DUTIES:
- Distribute flight arrival/departure details to ramp crews and pilots.
- Communicate gate assignments, and load info to ground handlers.
- Log and update flight schedules and aircraft turn times.
- Arrange accommodation for passengers impacted by delays.
- Respond to the flight crew and ground staff inquiries.
- Assist passenger agents as needed.
- Support planning of aircraft parking configurations.
- Complete administrative logs, records, and paperwork.
- Identify opportunities to improve airport efficiency.
TOOLS AND EQUIPMENT USED:
- Radios and aviation communication systems.
- Flight info displays and gate assignment boards.
- Phones, computers, printers, fax machines.
- Baggage handling systems and equipment.
Qualifications
SKILLS:
- Prior dispatch or operations experience preferred.
- Aviation industry knowledge.
- Communication and coordination skills.
- Customer service orientation.
- Judgment-solving flight issues.
- Timeliness and ability to multitask.
- Composure under pressure.
EDUCATION:
- High school diploma or GED required.
ESSENTIAL FUNCTIONS:
- Work effectively in a fast-paced, dynamic environment.
- Comprehend and clearly communicate detailed procedures.
- Build collaborative relationships with stakeholders.
- Maintain concentration amidst interruptions.
- Input/access multiple computer and radio systems.