What are the responsibilities and job description for the Clinical Quality Business Process Manager position at Sarah Cannon Research Institute?
It’s More Than a Career, It’s a Mission.
Our people are the foundation of our success. By joining our growing team at Sarah Cannon Research Institute (SCRI), a subsidiary of McKesson, you will have the opportunity to become part of one of the largest community-based cancer programs to advance oncology treatments and improve outcomes for cancer patients across the globe. We look for mission-driven candidates who have a desire to advance the fight against cancer and make a difference in the lives of patients diagnosed with cancer every day.
Our Mission
People who live with cancer – those who work to prevent it, fight it, and survive it – are at the heart of every decision we make. Bringing the most innovative medical minds together with the most passionate caregivers in their communities, we are transforming care and personalizing treatment. Through clinical excellence and cutting-edge research, SCRI is redefining cancer care around the world.
Our Clinical Quality Business Process Manager (BPM) will be accountable and responsible for leading and supporting initiatives related to clinical research documentation, process mapping, and SOP development. This role ensures the integrity, compliance, and efficiency of clinical research operations by managing document control systems, authoring and maintaining SOPs, and driving process improvements. The Business Process Manager collaborates with cross-functional teams and leaders to ensure alignment with regulatory standards, organizational goals, and operational efficiencies.
Accountabilities and Responsibilities include:
Sarah Cannon Research Institute (SCRI) is one of the world’s leading oncology research organizations conducting community-based clinical trials. Focused on advancing therapies for patients over the last three decades, SCRI is a leader in drug development. In 2022, SCRI formed a joint venture with former US Oncology Research to expand clinical trial access across the country. It has conducted more than 750 first-in-human clinical trials since its inception and contributed to pivotal research that has led to the majority of new cancer therapies approved by the FDA today. SCRI’s research network brings together more than 1,300 physicians who are actively enrolling patients into clinical trials at more than 250 locations in 24 states across the U.S. Please click here to learn more about our research offerings.
We care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse colleague population and ensure they are the healthiest versions of themselves. For more information regarding benefits through our parent company, McKesson, please click here.
As part of Total Rewards, we are proud to offer a competitive compensation package. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Our people are the foundation of our success. By joining our growing team at Sarah Cannon Research Institute (SCRI), a subsidiary of McKesson, you will have the opportunity to become part of one of the largest community-based cancer programs to advance oncology treatments and improve outcomes for cancer patients across the globe. We look for mission-driven candidates who have a desire to advance the fight against cancer and make a difference in the lives of patients diagnosed with cancer every day.
Our Mission
People who live with cancer – those who work to prevent it, fight it, and survive it – are at the heart of every decision we make. Bringing the most innovative medical minds together with the most passionate caregivers in their communities, we are transforming care and personalizing treatment. Through clinical excellence and cutting-edge research, SCRI is redefining cancer care around the world.
Our Clinical Quality Business Process Manager (BPM) will be accountable and responsible for leading and supporting initiatives related to clinical research documentation, process mapping, and SOP development. This role ensures the integrity, compliance, and efficiency of clinical research operations by managing document control systems, authoring and maintaining SOPs, and driving process improvements. The Business Process Manager collaborates with cross-functional teams and leaders to ensure alignment with regulatory standards, organizational goals, and operational efficiencies.
Accountabilities and Responsibilities include:
- Oversee and lead the development, implementation, and maintenance of clinical research standard operating procedures (SOPs) and controlled documents.
- Design and execute process mapping initiatives to identify inefficiencies and standardize workflows.
- Oversee implementation of Quality by Design in controlled documents
- Oversee and be accountable for the document control process to ensure timely review, approval, and archival of controlled documents.
- Collaborate with stakeholders across clinical operations, the contract research organization, enabling functions, and quality teams to ensure documentation compliance.
- Responsible and accountable for the oversight of Business Owner and Process Owner documentation per process and document.
- Accountable and responsible for the development, maintenance, and oversight of the training curricula and matrix for all documents.
- Additional duties as required
- Bachelor's Degree required, Master's Degree preferred - related work experience may be substituted for education
- Minimum 5 years' work experience with clinical research regulations (ie, ICH-GCP, FDA), document control systems and quality management principles
- Minimum 5 years' work experience with SOP development and lifecycle management including process improvement methodologies (ie, Lean Six Sigma)
- Work experience with technical writing and documentation, process mapping, and analysis, project management, stakeholder engagement, and change management
- Experience with all MS Office products including PowerPoint, SharePoint, Excel, Word, Outlook and Visio
- Certification in Clinical Research (ie, ACRP, SOCRA)
- Lean Six Sigma Green Belt
- PMP - Project Management Professional
Sarah Cannon Research Institute (SCRI) is one of the world’s leading oncology research organizations conducting community-based clinical trials. Focused on advancing therapies for patients over the last three decades, SCRI is a leader in drug development. In 2022, SCRI formed a joint venture with former US Oncology Research to expand clinical trial access across the country. It has conducted more than 750 first-in-human clinical trials since its inception and contributed to pivotal research that has led to the majority of new cancer therapies approved by the FDA today. SCRI’s research network brings together more than 1,300 physicians who are actively enrolling patients into clinical trials at more than 250 locations in 24 states across the U.S. Please click here to learn more about our research offerings.
We care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse colleague population and ensure they are the healthiest versions of themselves. For more information regarding benefits through our parent company, McKesson, please click here.
As part of Total Rewards, we are proud to offer a competitive compensation package. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Client and Business Development
Clinical Solutions LLC -
Franklin, TN
