What are the responsibilities and job description for the Inside Sales Support position at SATCO Products, Incorporated?
Company Description
Satco is a leading supplier of lighting solutions, serving a diverse range of industries, residential communities, and businesses. With over 1.5 million square feet of warehousing across North America, Satco offers thousands of products, from light bulbs and LEDs to decorative fixtures, smart technologies, and lighting accessories and components. As a single resource for all lighting needs, we pride ourselves on doing the light thing®.
Role Description
This is a full-time, on-site role for an Inside Sales Support position located in Miami, FL. The Inside Sales Support team member will be responsible for assisting the sales team, ensuring customer satisfaction, managing sales operations, and providing exceptional customer service. Daily tasks include processing orders, coordinating with the warehouse for timely shipments, handling inquiries, and maintaining accurate sales records.
Qualifications
- Inside Sales and Sales Operations skills
- Customer Satisfaction and Customer Service skills
- Strong Communication skills
- Proficiency in using sales and CRM software for tracking and managing sales activities
- Problem-solving and multitasking abilities
- Ability to work collaboratively in a team environment
- Experience in the lighting industry is a plus
- Bachelor’s degree in Business, Sales, Marketing, or related field preferred