Product Owner

Description

Position at SBM Management

4insite is searching for a Product Owner! The Product Owner plays a central role in defining, building, and scaling products that impact millions of customers. The Product Owner manages the entire product lifecycle—from identifying customer pain points to launching and iterating on solutions. This position requires working across multiple teams, including engineering, clients, internal operations, and data science, to develop and execute a clear product roadmap.

Responsibilities

• Defining the product vision and strategy – Aligning product goals with business priorities and customer needs.
• Developing a product roadmap – Prioritizing features and defining the timeline for execution.
• Leading cross-functional teams – Working with engineering, operations, business, and client teams to build and launch new features.
• Conducting customer research – Analyzing customer behavior, feedback, and market trends to improve products.
• Setting and tracking key performance indicators (KPIs) – Measuring product success based on adoption, engagement, and revenue impact.
• Managing product iterations – Gathering post-launch feedback and continuously improving products.
• Other duties as assigned.
  
  

Qualifications

• Bachelor’s degree in Engineering, Software Development, Business, or equivalent domain work experience.
• 10-12 years of relevant experience
• Experience in customer facing software and operations software used internally
  
  

Analytical Skills: demands superior analytical skills; must be analytically capable of refining strategic, technical roadmaps and synthesizing to make improvements and recommendations.

Communication Skills: Excellent verbal and written communication skills; regularly required to make presentations to stakeholders, and must clearly present, articulate, and defend research findings, design decisions, and formulated strategies to the stakeholders in a way that they can relate to and easily understand.

Interpersonal/People Skills: ability to facilitate smooth collaboration and relations necessary to be successful in this role; not troubled by complications, disagreements, and unnecessary delays. Ability to build trust among team members and convince people to follow him/her. Effective presentation skills.

Exceptional Relationship Building Skills Required

Leadership Qualities: Ability to continuously drive results, display a high level of confidence not just in self but in other people as well, inspire and motivate team performance. Demonstrate an ability to navigate complex situations and tasks with calmness and composure, setting an example for others.

• Interpersonal and leadership skills
• Executive level presence
• Maintains positive attitude, high energy and strong sense of urgency
• Resident expert on cutting-edge customer experience and technology trends
• Effectively leverage and apply best practices to maximize programs’ benefits
  
  

SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.