What are the responsibilities and job description for the Quality Manager position at Schaefer's Electrical Enclosures?
Job Summary:
The Quality Manager will oversee the activity of the quality department and staff, developing, implementing, and maintaining a system of quality and reliability for the organization's products and/or development processes.
Management Responsibilities:
- Hires and trains quality staff.
- Oversees the daily workflow and schedules of the department.
- Conducts performance evaluations that are timely and constructive.
- Handles discipline and termination of employees in accordance with company policy.
Duties/Responsibilities:
- Develops, implements, and manages processes to ensure that products meet required specifications for quality, function, and reliability prior to deliver.
- Identifies and sets appropriate quality standards and parameters for product in compliance with with ISO 9001.
- Coordinates product testing processes, Prototypes, PPAP.
- Participates in product testing.
- Identifies and analyzes issues, bugs, defects, and other problems, particularly when problems recur in multiple product; recommends and facilitates solutions to these issues.
- Reviews client, customer, and user feedback.
- Maintains compliance with deferral, state, local, and organizational laws, regulations, guidelines, and policies.
- Ensure high level of customer relations and interaction.
- Performs other duties as assigned.
Required Skills/Abilities
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills proven ability to meet deadlines.
- Strong Analytical and problem-solving skills.
- Strong supervisory and leadership skills.
- Proficient with Microsoft Office Suite or related software.
Education and Experience:
- Bachelor's Degree in Business, Engineering, or field related to the products being developed required. (Master's Preferred)
- Three to five years of experience in related field required. Supervisory experience a plus.