What are the responsibilities and job description for the Customer Order Management Leader position at Schilling Schu Industries LLC dba WoodgeniX LLC?
Position Summary:
WoodgeniX is seeking a Customer Order Management Leader to join our team in Random Lake, WI who is a technically savvy professional with a knack and passion for collaborating with customers to make their experience with WX from quote to delivery outstanding. This role is pivotal to ensuring our clients? requirements are met and that design specifications are optimized for manufacturability and projects are collaboratively managed internally to deliver on-time. You will engage with customers to understand their needs and provide creative solutions that meet those needs. If you thrive in a collaborative, high variety environment, we want you on our team!
Key Responsibilities:
? Partner with the sales team to understand customer needs and provide precise and accurate project quotations.
? Create and lead project plans from the discovery phase to delivery in partnership with engineering and production.
? Perform research on materials and innovative suppliers to create new quotes that fulfill customer needs.
? Follow up and modify quotes to meet customer needs and assist clients in solving problems.
? Create Project Management Plans that include:
o Leading the development and execution of project management plans.
o Analyzing and interpreting CAD drawings, sketches, and blueprints to develop detailed project specifications.
o Collaborating with operations and engineering teams to ensure project feasibility and alignment with capabilities.
o Collaborating with team members to evaluate the needs for equipment, resources and tools that will support the project's completion.