What are the responsibilities and job description for the Human Resources Assistant position at SEDAA?
Job Title - Human Resources Assistant
Location - Hybrid - OAKLAND BAY AREA
Description:
LOOKING FOR CANDIDATES CURRENTLY RESIDING IN BAY AREA/WEST SACRAMENTO. ASSIGNMENT IS HYBRID WITH TRAVELING TO OTHER SITES IN SAN RAMON WEST SACRAMENTO TO ASSIST WITH PROCTORING IN PERSON TESTS. MILEAGE WILL NOT BE REIMBURSED. CLIENT LAPTOP AND CELL PHONE WILL BE PROVIDED
TOP THINGS LOOKING FOR:
- Organizational skills, attention to detail, ability to learn quickly and be flexible in an ever-changing environment.
Job Responsibilities:
Perform administrative duties such as scheduling/coordinating tests, scanning/scoring tests, data entry, reporting results, administering tests (online and in-person) and responding to emails that come to the shared mailboxes. Responsibilities may include but not limited to:
- Travel to/from testing facilities to administer tests while ensuring test security at all times. Adhere to all testing policies and procedures during the test session while maintaining a comfortable testing environment.
- Scan/score tests using testing software associated with these processes. Enter results in database and send out result letters in a timely manner.
- Communicate information to examinees and internal clients in both verbal and written formats.
- Address technical or administrative issues or escalate them to the Testing Operations Team member(s), vendors, IT partners, following up when necessary. Adept when dealing with issues by utilizing resources to identify solutions.
- Assist internal clients with testing needs; that could include Return to Work, Centralized Job Bidding, Hiring Hall, Recruiting, Labor Relations, Learning, PowerPathway and vendors as necessary.
- Other tasks as assigned
Minimum Qualifications
- HS Diploma or equivalent
- Minimum of 2 years related experience
Desired Qualifications:
- Demonstrated knowledge of MS Office Suite (Excel, Word, PowerPoint)
- Strong attention to detail
- Strong organizational and communication skills, teamwork skills, and ability to multi-task
- Experience in a high-volume environment