Executive Assistant

Sendbird is the world's leading chat & messaging platform as a service in addition to voice and video. Our mission is to build connections in a digital world.  We believe that digital doesn't have to mean impersonal, that physical boundaries shouldn't create relationship boundaries. We believe in authenticity over superficiality, and in conversations over text messages.  We’re a Y Combinator alumnus (W16) and have raised over $120M from leading investors including ICONIQ Capital, Tiger Global Management, Shasta Ventures, August Capital, and FundersClub. We are headquartered in San Mateo, CA, and also have offices around the world including Seoul, New York City, London, and Singapore. 

SendBird is powering chat for the most innovative companies in the world. We are looking for a bright, kind, and goal-oriented Executive Assistant to support our CEO and co-founder John S. Kim. You will take on the task of ensuring his day-to-day operations are highly organized, frictionless, and productive. We are looking for someone who operates with impeccable professional finesse, flawless accuracy and exercises independent judgment in the planning, prioritization, and execution of strategic projects, tasks, and assignments. 

We are in a stage of incredible growth which means you will be involved in and be able to contribute to many aspects of a fast-growing company alongside its leadership team. 

WHAT YOU’LL DO

• Serve as Master Calendar Optimizer. Support the CEO and CFO  in managing their  time and schedule by communicating and prioritizing relentlessly.  
• Ensure the CEO is focused on the highest priorities, including time for strategy, thinking, and connecting with team members.
• Act as first line of contact or provide assistance with key customers, partners, and investors.
• Ensure CEO is informed of and prepared for upcoming commitments and responsibilities and following up appropriately.
• Initiate and respond to correspondence as authorized by the CEO.
• Support all facets of CEO’s complex and detailed global travel, including but not limited to owning logistics, itineraries, meeting agendas, and coordination. Support CFO travel as needed with logistics, itineraries and expense reporting upon return.
• Assist in, drive, or manage event planning as needed.
• Promote a positive corporate image by professionally representing the CEO in a responsive and positive manner both internally and externally.

WHO YOU ARE

• You have excellent written and verbal communication skills. Typos and poor grammar make you cringe. 
• You are a master of time management and have a keen sense of prioritization. 
• You are laser-focused on details, with hyper organizational skills.
• You have unquestionable integrity and discretion. Your references confirm your ability to maintain high level of confidentiality. 
• You self-direct and execute with little supervision on time-sensitive projects. 
• You find fulfillment in the unpredictable; you have the capacity to handle tight deadlines and last-minute changes, and adapt quickly while remaining positive. 
• You are high-energy and thrive as part of a motivated, fast moving team.
• You are deeply relationship-oriented and value building relationships up, down, and across organizations.
• You anticipate needs before they arise and ensure that everyone is as prepared as possible for efficient and successful collaboration.
• Strong alignment with our core values. 

EXPERIENCE & SKILLS

• 7+ years of experience as an Executive Assistant; experience supporting VP-level leadership preferred. 
• Proficient in Microsoft and G Suite; ability to pick up new tools, evaluate them, weigh the pros/cons, and optimize one’s work style. 
• Experience working in high-growth environments; startup experience preferred. 
• Fluency in Korean a plus. 

Finally, there is no such thing as a perfect candidate. SendBird is a place where everyone can learn and grow. We encourage you to apply if this role excites you.

At Sendbird, one of our core values is Global Citizenship.  We respect, promote, and encourage diversity for equal employment opportunities.  We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal state, or local law.