What are the responsibilities and job description for the Collector position at Sequoia Financial Services?
Job Overview
We are seeking a detail-oriented and proactive Collector to join our team. The ideal candidate will be responsible for managing accounts receivable, ensuring timely collection of payments, and maintaining positive relationships with clients. This role requires strong negotiation skills and a thorough understanding of medical billing processes, as well as proficiency in accounting software.
Duties
- Manage and oversee the collection of outstanding accounts receivable.
- Communicate with consumers via phone and email to negotiate payment terms.
- Maintain accurate records of all communications and transactions related to collections.
- Collaborate with other departments to address any issues affecting payment processing.
- Provide exceptional customer service while maintaining professionalism during all interactions.
- Stay updated on industry regulations and best practices related to medical collection including following all FDCPA and HIPAA laws.
Skills
- Strong negotiation skills to effectively manage consumer interactions and secure payments.
- Familiarity with accounts receivable and accounts payable processes.
- Basic math skills for accurate financial calculations and reporting.
- Excellent phone etiquette to ensure clear communication with consumers.
- Detail-oriented mindset with strong organizational skills to manage multiple accounts effectively.
- Bilingual - English and Spanish a plus
Job Type: Full-time
Pay: $18.50 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- On-the-job training
- Opportunities for advancement
- Paid sick time
- Paid time off
- Paid training
- Referral program
- Vision insurance
- Work from home
Work Location: In person
Salary : $19 - $20