What are the responsibilities and job description for the Branch Specialist position at ServU Federal Credit Union?
JOB SUMMARY:
Assist members and potential members within the Member Services, Consumer Lending, Teller and Receptionist departments.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Obtain a thorough working knowledge of all Credit Union products.
- Provide coverage on teller line, member services, lending and receptionist desk
- Interact with members to explain, promote and offer products as appropriate
- New membership application, share draft, debit card, and other services as requested
- Interview members and gather information for loan applications
- Process loan check-backs
- Any other duties as assigned by management
- Comply with all safety and security policies, practices and procedures. Report any unsafe or suspicious activities to your supervisor.
- Community involvement is a requirement of this position as outlined in the ServU Employee Handbook
- Complies with all federal, state, and organizational policies, procedures, and processes, including (but not limited to) the Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC). Performs related responsibilities as required.
QUALIFICATIONS / REQUIREMENTS:
- Strong social skills and professional appearance
- Team player with department and other branch staff
- Ability to handle multiple tasks simultaneously
- Excellent grammar and communication skills
- Organization skills with attention to detail
- Strong computer skills
- Timeliness and attendance are essential
- Sitting or standing for extended periods of time
- Ability to lift up to 25lbs
The actual compensation will be determined based on experience and other factors determined by law.
ServU FCU is an Affirmative Action Equal Opportunity Employer. We fully encourage minorities, females, Veterans and Individuals with Disabilities to apply for all openings.
Job Type: Full-time
Pay: $16.73 - $20.91 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
People with a criminal record are encouraged to apply
Experience:
- Customer service: 1 year (Preferred)
- Banking: 2 years (Required)
Ability to Relocate:
- Bath, NY 14810: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $21
