Host/Hostess Cashier

Basic purpose or function:  The Host/Hostess Cashier plays a very influential role in the success of the restaurant. The Host/Hostess Cashier controls the flow, sets the mood, and creates a lasting experience in the minds of our guests. The Host/Hostess Cashier must help the service team whenever possible. If necessary the Host/Hostess cashier must be capable of bussing tables (especially during lunch and dinner rushes), getting drink orders, running food to the tables, & accepting payment from guest(s).

Job Responsibilities:

• To greet guests following the approved manner as they enter the restaurant and escort them to the selected seating area, accept payment from guests and complete shift reports.
• Accept payment for the appropriate number of guests serviced.
• Processing payment(s)
• Develop a waiting list for guests when seating area is full.
• Monitor seating area as guests leave and call-in new guest from waiting list to the dining area.
• Answer the telephone in an approved manner and receive and deliver messages in an accurate and timely manner.
• Keep the desk neat, clean, and clutter-free.
• Answer guest inquiries in a courteous and informed manner.
• Alert servers to special requests and needs of the guests.
• Show our appreciation for our guests’ patronage by thanking them as they leave and inviting them to dine with us again.
• Responsible for opening and closing cash drawer.
• Reconcile shift reports.
• Maintains appropriate staffing levels in the absence of Food & Beverage Manager
• Perform other duties as assigned.

Minimum Qualifications:

• High School Diploma or equivalent.
• Prior supervisory experience and has proven leadership qualities.
• Minimum of 18 years of age.
• Strong customer service experience with direct guest interface.
• Must be knowledgeable in MS Office, Excel, & Outlook
• Prior money handling experience and basic math skills a must.
• Must be able to stand or walk for long periods of time.
• Must be able to lift 50lbs or more.
• Must be dependable, organized, detail orientated, and accurate.
• Present a clean, neat, and professional image.
• Must be able to work a flexible schedule if needed.
• Excellent oral communication and written communication skills.
• Must complete Title “31” training.
• Must obtain a key gaming license.

Native American preference applies to all candidates for this position.