What are the responsibilities and job description for the Clerk, Information Desk position at Shore Medical Center?
Position Summary
The Information Desk Clerk provides reception duties and greets patients, visitors, vendors and sales representatives.
Core Responsibilities
• Promptly greets and appropriately directs patients/visitors/guests.
• Demonstrates courteous, polite, friendly and cooperative behavior towards patients, visitors and guests.
• Answers visitors questions in a warm and friendly manner
• Demonstrates knowledge of facility.
• Able to utilize computer terminal to access patient information.
• Provides information to visitors of the scheduled daily events.
• Coordinates wheelchair accessibility with Patient Transportation.
• Properly hands out passes to outpatients, visitors, sales representative and vendors.
• Able to give proper directions to visitor within as well as those traveling to the hospital.
• Able to handle all patient’ restriction to visitors and telephone callers.
• Responsible for reading announcements and memos at each shift
Minimum Requirements
• High School Degree or GED; or equivalent experience
• 1 years experience in office/secreterial in medical setting
• Customer Service Experience
• Computer knowledge
Salary Range - $15.91 - $22.50 hourly
Additional information
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required.
• This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.
• Shore Medical Center is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to sex, affectional or sexual orientation, gender, gender identity, orientation or expression; marital status, domestic partnership status, civil union status, pregnancy, race, creed, ancestry, color, ethnicity, national origin, age, disability, religion, genetic information, or veteran status or any other basis prohibited by law.
Salary : $16 - $23
