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Customer Support Advocate

Shutterfly
Littleton, CO Full Time
POSTED ON 1/19/2025 CLOSED ON 4/19/2025

What are the responsibilities and job description for the Customer Support Advocate position at Shutterfly?

A company is looking for a Customer Service Representative 3.Key ResponsibilitiesHandle communications with customers via email, live messaging, and phoneProvide information about products, services, and order statusResolve order-related issues using sound judgment and document customer interactionsRequired QualificationsSome customer service experience requiredProficiency with Excel and Microsoft Suite is requiredPreference for experience with ZendeskAbility to deliver results in a fast-paced environmentAbility to prioritize and manage time efficiently

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