What are the responsibilities and job description for the Dispatcher position at Sims Crane & Equipment Co?
The Dispatcher is responsible for coordinating the logistics of branch operations, and communicating all work assignments and equipment in the division of cranes and trucking.
Duties/Responsibilities:
- Maintain and keep records, logs, and schedules of calls made or received, the equipment and personnel they monitor and coordinate, and the actions they take;
- Ensures personnel maintain compliance with OSHA, safety regulations, company policies and procedural guidelines are followed;
- Process and transmits information, instructions, and permits;
- Prepares daily dispatch reports and schedules and forwards as appropriately;
- Ensures compliance with DOT regulations and union contracts;
- Dispatch drivers and respond to their calls;
- Coordinates scheduling of transport/crane request with the Branch Manager;
- Schedules assignments and coordinates activities for the trucks, trailers, cranes, operators, and personnel;
- Acts as a liaison between customers, operators, and operations.
- Maintains awareness of changing weather conditions affecting personnel and suspends activities if necessary;
- Creates appropriate maps and direction charts to follow all permit laws;
- Conducts all business in a professional, respectful manner.
- Assist in other activities and other duties as assigned
Required Skills/Abilities:
- Must be proficient with basic computer skills (i.e. Microsoft Word, Excel, etc.), phone, and other office equipment;
- Experienced in trucking and dispatch functions is preferred.
- Experience with cranes or other heavy construction equipment is preferred.
- Knowledge of the permitting process for oversize loads and documentation is preferred.
- Excellent verbal and written communication skills.
- Strong organizational and time management skills.
- Able to work in a fast-paced environment and meet deadlines.
- Exceptional customer service and communication skills
- Must be able to read, write, and communicate using the English Language
Education and Experience:
- High school diploma or equivalent.
- A minimum of 1-3 years of industry experience including transportation, heavy equipment, and crane and hoisting preferred.
Licenses and Certifications:
- Valid Florida Driver’s License.
Physical Requirements:
- Work is performed in a general office setting often sitting for long periods of time. Subject to standing, walking, kneeling, climbing, bending, reaching, stooping, and lifting or pushing of objects up to 50 pounds at times.
- May occasionally be exposed to dangerous machinery, extreme noise, and physical harm in areas requiring hard hats, safety glasses, and steel-toed safety shoes.
Compensation & Benefits:
The starting salary for this position will be established commensurate with the experience and qualifications of the selected candidate. A comprehensive benefits package includes: Health, Dental, and Vision Insurance, Defined Benefit Retirement Plan, Paid Time Off, Life Insurance Benefits, Short-Term and Long-Term Disability, Cancer Plan Benefits, and an Employee Assistance Program.
Sims Crane & Equipment is proud to be an Equal Opportunity Employer/Drug and Alcohol-Free Workplace. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity or age.
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Vero Beach, FL 32960: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Preferred)
Experience:
- Dispatching: 1 year (Preferred)
- Transportation planning: 1 year (Preferred)
Work Location: One location