What are the responsibilities and job description for the Product Delivery Lead position at Smart IT Frame LLC?
Role: Product Delivery Lead
Location – Palo Alto, CA or Plano, TX (Onsite)
Contract
About Smart IT Frame:
At Smart IT Frame, we connect top talent with leading organizations across the USA. With over a decade of staffing excellence, we specialize in IT, healthcare, and professional roles, empowering both clients and candidates to grow together.
Role Overview
The Product Delivery Lead will partner closely with Product Owners, Technology Owners, and cross-functional stakeholders to drive product vision, roadmap execution, and delivery excellence. This role blends product delivery, program management, and product management responsibilities, with a strong focus on digital banking and payments solutions.
Key Responsibilities
Product & Delivery Management
- Collaborate with Product Owners (PO) and Technology Owners (TO) to define and capture Product Vision, Roadmap, and Backlogs
- Define and manage the Product Roadmap in JIRA (Idea → Initiative → Epic → User Story)
- Plan, facilitate, and summarize Quarterly Product Increment (PI) Planning events
- Partner with PO and TO to provide monthly progress updates for Functional Lead meetings
- Own and maintain the product backlog aligned to strategic objectives and value delivery
- Build frameworks to track product success metrics including cost, functionality, risk posture, and reliability
Program & Execution Management
- Lead and manage all aspects of project planning, including scope, schedule, budget, and financial forecasting
- Identify, manage, and mitigate risks and dependencies across workstreams
- Escalate and track cross-workstream impediments
- Provide resourcing recommendations to address critical delivery bottlenecks
- Monitor program execution and proactively escalate risks and issues
- Work with the Enterprise Portfolio Office (EPO) to ensure program execution and operational excellence
- Manage time-bound regulatory compliance projects impacting critical business functions
Financial & Reporting Responsibilities
- Operate within approved budgets and complete monthly Hyperion forecasts
- Provide dashboard reporting for bi-monthly Business Product Update meetings
- Ensure transparency into delivery progress, risks, and outcomes
Business Analysis & Change Management
- Drive development of business requirements, process flows, use cases, test plans, and related artifacts
- Facilitate adoption of business process changes through structured change management
- Develop and manage training, communication, and rollout plans
- Lead integration of multiple upstream and downstream data interfaces
Vendor & Stakeholder Management
- Contribute to or lead vendor relationship management
- Coordinate contracts, renewals, and addenda with key project vendors
- Collaborate across business, technology, and external partner teams to ensure alignment and execution
Required Qualifications
- 7 years of project or program management experience
- 5 years of hands-on experience in digital banking products (consumer and/or business, web and/or mobile)
- Strong experience working with Agile and Waterfall development methodologies
- 5 years of experience with IT and/or banking operations systems
- Demonstrated expertise in systems integration and delivery management
- Strong business orientation with the ability to exercise independent judgment and strategic thinking
- Excellent interpersonal, communication, and organizational skills
Top Skills
- Product & Program Management
- Digital Banking & Payments
- Agile Methodologies
- Product Development Life Cycle (PDLC)
- Jira, Confluence
- MS Teams, PowerPoint, Excel, SharePoint
- Data Analytics & Metrics Tracking
📩 Apply today or share profiles at Gayathri.s@smartitframe.com