What are the responsibilities and job description for the Front Desk position at Smile Now Dentures And Implants?
About Us:
Smile Now Tri Cities is a premier dental implant center specializing in full-arch (All-on-X) restorations and advanced implant dentistry. We pride ourselves on delivering exceptional patient experiences in a modern, compassionate environment.
We’re looking for a friendly, professional, and detail-oriented Front Desk to join our growing team. This role is key to creating a warm, organized, and efficient front office experience for our patients.
Key Responsibilities
- Greet patients with warmth and professionalism
- Manage check-in and check-out procedures
- Schedule, confirm, and reschedule appointments
- Answer phone calls, emails, and text messages promptly
- Verify patient information and update electronic records
- Assist with insurance claims
- Manage daily patient flow and communicate with clinical team
- Maintain cleanliness and organization of the front office area
What We’re Looking For
- Previous dental front office experience preferred
- Knowledge of dental software (Dentrix, Open Dental, or similar) is a plus
- Excellent communication and customer service skills
- Strong organizational and multitasking abilities
- Professional appearance and positive attitude
- Reliable, punctual, and team-oriented
Perks & Benefits
- Paid Time Off and Sick Leave
- Paid Holidays
- Supportive and positive work environment
- Growth opportunities within the Smile Now network
Job Type: Full-time
Base Pay: From $17.00 per hour
Benefits:
- Health insurance
- Paid time off
Work Location: In person
Salary : $17