What are the responsibilities and job description for the Room Attendant - Soho House Nashville position at Soho House & Co.?
A reliable and friendly Room Attendant will provide superb customer service to our guests. The Room Attendant's duties will include ensuring that assigned rooms are fully stocked, cleaned, and serviced to a high standard. You should also be able to resolve guest complaints and queries promptly and in a polite manner.
To be a successful Room Attendant, you must be honest, organized, dependable and have detailed knowledge of, and comply with, all housekeeping policies, procedures, and be passionate about creating and tidy spaces with a great can-do attitude!
Main Duties
- To ensure cleanliness of guest, deep cleaning rooms on the daily basis, ensure all linen is changed on the daily basis.
- Removing of all linen and trash from the room Cleaning of bathrooms and disinfecting.
- Replacing all used amenities after every guest Departure.
- Prepare bed and with linen, ensure linen is free of stain and or rips.
- Reporting of any defects in a guest room and or thru out the hotel.
- Vacuum every room Sweep and mop daily.
- Understanding and knowledge of property amenities.
- Assisting guests as needed.
- Performs other duties as assigned by supervisor/manager.
Required Skills/Qualifications:
- Basic verbal communication skills.
- Flexible schedule.
- Ability to understand and follow written and verbal instructions.
- Detail oriented.
- Ability to multitask and work in a fast paced environment.
- Regular and reliable attendance
Physical Requirements:
- Must be able to seize, grasp, turn and hold objects with hands.
- Must be able to work on your feet for at least 8 hours.
- Fast paced movements are required to go from one part of the club to others.
- Must be able to move, pull, carry or lift at least 40 pounds.
- Occasionally kneel, bend, crouch and climb as required.
Why work with us...
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
The Basics:
- Medical, Dental, Vision Health Care Coverage
- Soho House Friends Membership
- 401K with a company match
- Paid Time Off (Sick Days Vacation Days)
- Pet Insurance
- Brand Discounts at Cowshed Spa, Soho Home & Restaurants
- Parental Leave (12-26 weeks, pending tenure)
The Extras:
- Soho Impact: Making positive change through mentoring, apprenticeship, outreach & sustainability
- Learning & Development: An extensive range of courses are available for all
- Cookhouse & House Tonic: Business Focused trips, trainings, and events available for all
- Team Events: Events to build relationships at work (Fitness classes, Cinema Screenings and more)