Student - Wellness Center Office Assistant

Southern New Hampshire University’s traditional campus is seeking a Wellness Center Office Assistant. This student worker must be enrolled in a graduate day program. As an Office Assistant, you will be the first point of contact for all students and visitors to the Wellness Center. We are seeking a friendly and welcoming professional who will greet, direct, and assist all incoming traffic. You should be able to handle confidential information and give accurate information through a variety of means, including in-person interactions, through phone discussions and in email communications. A customer service orientated approach is important. We strive to make students and visitors feel comfortable and valued while in our office. Main duties and responsibilities of the position include: Schedule, cancel and reschedule appointments for nursing and counseling services. Evaluate and process incoming medical records in Electronic Medical Record (EMR) including reviewing, interpreting, and entering immunization dates to ensure compliance. Answer phone calls, address email requests and take accurate messages. Additional duties of this position: Provide information about our office, programs, and other Wellness Center related services. Sort and distribute incoming mail. Photocopy, fax assorted documents and scan confidential records into EMR. Perform miscellaneous duties as requested. Previous experience as a front desk representative, or relevant position is highly desired. The ideal candidate will be creative, organized, presentable and reliable. To be successful in this position the applicant must have strong communication and people skills. Aptitude for problem solving, attention to detail and multi-taking abilities are a must. Minimum Qualifications: Enrollment in graduate day program at SNHU. Must be able to comply with confidentiality standards of the Wellness Center. Proficient with Microsoft products. Work Commitment: 16 hours per week. You will coordinate your personal schedule with existing graduate workers to create a fully staffed front desk coverage calendar. The office is open Monday through Friday, 8:00am to 4:30pm. Hours may require flexibility to meet business demands. Please include your graduation date in your application. If you need technical assistance with your application please email Workday4U@snhu.edu To check your application status, please log into your account. All positions require you to apply with an updated resume. Unsure of where to start? Check out this Resume Guide for tips on building a resume that will make you stand out to potential employers. If you are hired for a student position you will have to present original documentation to confirm employment eligibility. Please review the list of acceptable documents to ensure you have the proper ID’s to complete this form. Southern New Hampshire University is a private, nonprofit institution with an 85-year history of educating traditional-aged students and working adults. Now serving more than 100,000 students worldwide, SNHU offers over 200 accredited undergraduate, graduate and certificate programs, available online and on its 300-acre campus in Manchester, NH. Recognized as the "Most Innovative" regional university by U.S. News & World Report and one of the fastest-growing universities in the country, SNHU is committed to expanding access to high quality, affordable pathways that meet the needs of each student. Learn more at http://www.snhu.edu Southern New Hampshire University reaffirms its continuing commitment to afford qualified or qualifiable individuals an equal opportunity to compete for employment and advancement within the University. To ensure equal employment opportunity, Southern New Hampshire University shall not discriminate against any individual or group because of race, color, creed, ethnicity, sex, religion, national origin, citizenship, marital or parental status, disability, age, gender, gender identity or expression, sexual orientation, pregnancy, veteran/military status, genetic information, or on any other legally prohibited basis. Southern New Hampshire University does not discriminate on the basis of sex in any education program or activity and is prohibited from doing so by Title IX. This requirement not to discriminate extends to both admission and employment at the University. Reports of discrimination or harassment, including sexual harassment, and any inquiries concerning the University’s Sexual Misconduct Policy may be made to the University’s Title IX Coordinator: Kristin Scaduto, Title IX Coordinator/Equity Officer, Student Center 105, 2500 North River Road, Manchester, NH 03106; Telephone: (603) 644-3188; Email: K.Scaduto@snhu.edu or titleix@snhu.edu.