What are the responsibilities and job description for the Front Desk Coordinator position at SOUTHERN SPORTS MEDICINE PARTNERS LLC?
Job Details
Description
At Partnercare, we believe our team members are at the heart of our organization.
We are searching for our next Front Desk Coordinator extraordinaire in Waynesville, NC– if you have Pain Management Experience – that is a HUGE PLUS!
The Front Desk Coordinator is on the front line of our practices. They are ambassadors of our team and are pivotal in initiating the best possible patient experience. As a Front Desk Coordinator, you are responsible for overall front office activities including management of the reception area and meeting areas, customer service, phones, mail, and office supplies. This role is responsible for training, supervising, and scheduling administrative volunteers, coordinating front office coverage, and assisting on projects and any additional administrative support necessary for the practice.
Job Duties
- Provides exceptional customer service in person and over the phone to patients, families, staff, vendors, and the community.
- Oversees the reception area to ensure effective telephone and mail communications.
- Maintains Front Office Manual, updating all forms, manuals, and charts.
- Serves as a contact point for phone vendor and answering services.
- Maintains the ‘on-call’ list and assists patients daily.
- Oversee office supplies: organizing, maintaining, and communicating needs on weekly basis.
- Coordinates the maintenance and alteration of office areas and equipment, as well as, layout, arrangement, and housekeeping of office facilities.
- Coordinates the maintenance of office equipment.
- Assists with mailings of thank you letters and oversee coordinates mailings.
Job Requirements
- High School graduate/GED (required).
- Two years of experience office administration; medical office experience (preferred).
- Knowledge of HIPAA and client confidentiality laws.
We invite you to join us and apply. See firsthand what it’s like to grow and advance in a truly collaborative environment where everyone is supported, empowered, and inspired to be their best and unlock their full potential.
Partnercare is an equal opportunity employer, dedicated to creating a workplace that is free of harassment and discrimination. We base our employment decisions solely on business needs, job requirements, and qualifications. We do not tolerate any kind of discrimination or bias based on race, gender, religion, health, personal beliefs, age, family or parental status, or any other status, and are looking for teammates who feel the same way.
Partnercare does not accept unsolicited submissions from third parties.
Qualifications