What are the responsibilities and job description for the Assistant Manager Regional Facilities Maintenance - OAK position at Southwest Airlines?
Department: Facilities
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
The Assistant Manager Regional Facilities Maintenance in Oakland, CA (OAK) plays a vital Leadership role in ensuring the safety, functionality, and efficiency of Southwest Airlines’ airport facilities across multiple locations. This position oversees a wide range of operational systems—including HVAC, plumbing, electrical, jet bridges, janitorial services, lease agreements, and safety protocols—while managing a Team of skilled AMFA Technicians and supporting Corporate Facilities Project Managers. With responsibility for coordinating and completing work orders through our Computerized Maintenance Management System (CMMS), this role demands a strong grasp of various trades, excellent organizational skills, and the ability to adapt quickly to evolving operational needs. This role delivers is an integral partner to our Airport Team, helps to solve complex problems with agility, and fosters a culture of continuous improvement. This is a unique opportunity to shape the future of our facilities operations while building a rewarding career.
Additional details
his role is offered as a regional workplace position and Employees must work in the region they support. This could require working from a mix of on-site Company facilities and remote based offices to perform the job function in the Oakland region . Each Department will provide Employees with guidance on when and where presence is required with as much notice as reasonably possible .
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available .
We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
Model the Southwest Way
Guide and lead team members using SWA talent management practices to coach, develop, and engage employees
Adhere to Company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment
Invest in leadership and self-growth through participating in continuous learning and development
Responsibilities
Organize and evaluate work performed by vendors, contractors, and technicians
Supervise unionized workforce of technicians, administer workload, create schedules, and assign overtime
Partner with Labor Administration on matters related to the collective bargaining agreement
Ensure workshops and tools are clean, organized and inventory control is maintained
Oversee completion of all maintenance requests, monitor all preventive maintenance, and assist with repairs as needed
Monitor CMMS system, and organize work performed by technicians and contractors in cities assigned by the Regional Manager
Conduct station visits and ensure all Corporate Facilities assets and tasks in CMMS are updated, performed effectively and efficiently with the least impact on our Customers' daily operations
Perform quality control inspections of our facilities, including functionality and condition of mechanical and electrical rooms, restrooms, public areas, roofs, exterior finishes, sidewalks, hold rooms, potable water cabinets, stairwells, and parking areas
Perform janitorial audits
Assist with design and construction of all corporate facilities and their ongoing maintenance
Manage the maintenance and operation of all facilities including implementation of preventive maintenance programs for systematic inspection, service and repair efficiencies, and department personnel supervision
Communicate with station Leadership on repairs and preventative maintenance
Train and assist proper procedures and use of our CMMS
May perform other job duties as directed by Employee’s Leaders
Knowledge, Skills and Abilities
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
Knowledge of machines and tools, including their designs, uses, repair, and maintenance
Knowledge of materials, methods, and the tools involved in the construction or repair of buildings, parking lots, grounds and/or other structures
Knowledge of principles and processes for providing Customer and personal services, including Customer needs assessment, meeting quality standards for services, and evaluation of Customer satisfaction
Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Skilled in performing routine maintenance on equipment and determining when and what kind of maintenance is needed
Skilled in communicating in an effective and flexible manner by professionally interacting with leaders, peers, technicians, contractors, and vendors
Ability to resolve conflicts and foster a collaborative team environment Education
Required: High School Diploma or GED
Experience
Advanced-level experience, seasoned and specialized knowledge in:
Construction and building repair fundamentals
Electrical and mechanical repair
Licensing/Certification
Must be able to obtain a SIDA (Secured Identification Display Area) badge and meet all local airport requirements
Must have a valid state driver's license
Must be able to obtain a US Passport
Physical Abilities
Ability to perform work duties from limited space workstation/desk/office area for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Ability to raise/move/transport 100 lbs on an occasional basis (under 50%)
Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
Ability to work extended hours as needed, including nights and weekends, and overnight travel over 50%
Pay & Benefits:
Competitive market salary from $91,250 per year to $101,400 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.
Benefits you’ll love:
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings**
Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***
Competitive health insurance for you and your eligible dependents (including pets)
Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
Explore more Benefits you’ll love: https://careers.southwestair.com/benefits
***ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company
Southwest Airlines is an Equal Opportunity Employer.
Please print/save this job description because it won't be available after you apply.
Job Posting End Date
08/13/2025
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
The Assistant Manager Regional Facilities Maintenance in Oakland, CA (OAK) plays a vital Leadership role in ensuring the safety, functionality, and efficiency of Southwest Airlines’ airport facilities across multiple locations. This position oversees a wide range of operational systems—including HVAC, plumbing, electrical, jet bridges, janitorial services, lease agreements, and safety protocols—while managing a Team of skilled AMFA Technicians and supporting Corporate Facilities Project Managers. With responsibility for coordinating and completing work orders through our Computerized Maintenance Management System (CMMS), this role demands a strong grasp of various trades, excellent organizational skills, and the ability to adapt quickly to evolving operational needs. This role delivers is an integral partner to our Airport Team, helps to solve complex problems with agility, and fosters a culture of continuous improvement. This is a unique opportunity to shape the future of our facilities operations while building a rewarding career.
Additional details
his role is offered as a regional workplace position and Employees must work in the region they support. This could require working from a mix of on-site Company facilities and remote based offices to perform the job function in the Oakland region . Each Department will provide Employees with guidance on when and where presence is required with as much notice as reasonably possible .
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available .
We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
Model the Southwest Way
Guide and lead team members using SWA talent management practices to coach, develop, and engage employees
Adhere to Company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment
Invest in leadership and self-growth through participating in continuous learning and development
Responsibilities
Organize and evaluate work performed by vendors, contractors, and technicians
Supervise unionized workforce of technicians, administer workload, create schedules, and assign overtime
Partner with Labor Administration on matters related to the collective bargaining agreement
Ensure workshops and tools are clean, organized and inventory control is maintained
Oversee completion of all maintenance requests, monitor all preventive maintenance, and assist with repairs as needed
Monitor CMMS system, and organize work performed by technicians and contractors in cities assigned by the Regional Manager
Conduct station visits and ensure all Corporate Facilities assets and tasks in CMMS are updated, performed effectively and efficiently with the least impact on our Customers' daily operations
Perform quality control inspections of our facilities, including functionality and condition of mechanical and electrical rooms, restrooms, public areas, roofs, exterior finishes, sidewalks, hold rooms, potable water cabinets, stairwells, and parking areas
Perform janitorial audits
Assist with design and construction of all corporate facilities and their ongoing maintenance
Manage the maintenance and operation of all facilities including implementation of preventive maintenance programs for systematic inspection, service and repair efficiencies, and department personnel supervision
Communicate with station Leadership on repairs and preventative maintenance
Train and assist proper procedures and use of our CMMS
May perform other job duties as directed by Employee’s Leaders
Knowledge, Skills and Abilities
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
Knowledge of machines and tools, including their designs, uses, repair, and maintenance
Knowledge of materials, methods, and the tools involved in the construction or repair of buildings, parking lots, grounds and/or other structures
Knowledge of principles and processes for providing Customer and personal services, including Customer needs assessment, meeting quality standards for services, and evaluation of Customer satisfaction
Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Skilled in performing routine maintenance on equipment and determining when and what kind of maintenance is needed
Skilled in communicating in an effective and flexible manner by professionally interacting with leaders, peers, technicians, contractors, and vendors
Ability to resolve conflicts and foster a collaborative team environment Education
Required: High School Diploma or GED
Experience
Advanced-level experience, seasoned and specialized knowledge in:
Construction and building repair fundamentals
Electrical and mechanical repair
Licensing/Certification
Must be able to obtain a SIDA (Secured Identification Display Area) badge and meet all local airport requirements
Must have a valid state driver's license
Must be able to obtain a US Passport
Physical Abilities
Ability to perform work duties from limited space workstation/desk/office area for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Ability to raise/move/transport 100 lbs on an occasional basis (under 50%)
Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
Ability to work extended hours as needed, including nights and weekends, and overnight travel over 50%
Pay & Benefits:
Competitive market salary from $91,250 per year to $101,400 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.
Benefits you’ll love:
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings**
Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***
Competitive health insurance for you and your eligible dependents (including pets)
Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
Explore more Benefits you’ll love: https://careers.southwestair.com/benefits
- Pay amount does not guarantee employment for any particular period of time.
***ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company
Southwest Airlines is an Equal Opportunity Employer.
Please print/save this job description because it won't be available after you apply.
Job Posting End Date
08/13/2025
Salary : $91,250 - $101,400
