Program Coordinator

Southwest Behavioral & Health Services is seeking a seeking a Program Coordinator to join our Buckeye Outpatient Clinic Family! This is a full-time position working Monday through Friday. The primary tasks of the Program Coordinator are to support the Program Director in management duties. This includes supervision of staff, growth of programs, management of program budget, and clinical development of services. This position manages day to day program operations, productivity standards, and fulfillment of contract requirements. Provides coordination and supervision for administration and program services related to behavioral health prevention for children, adults, families, or local communities.

Ideal Candidate

Our Ideal Candidate will possess a variety of skills to successfully perform their duties.

• Attention to detail
• Collaborative
• Interpersonal communication skills
• Strategies to Promote Inclusiveness
• Knowledge of program management and development procedures

About the Position

As Program Coordinator, you are responsible for the coordination and development of program and staff supporting the needs of consumers diagnosed with general mental health and possible co-occurring substance abuse issues. This position manages day to day program operations, productivity standards, and fulfillment of contract requirements. The Program Coordinator will hire, train and develop staff; review and evaluate treatment plans for content and timeliness of documentation; and intervene in crisis situations as needed to ensure the safety and well-being of consumers and staff. This position also develops relationships with community resources and expands opportunities for the coordination of services to consumers transitioning from the program.

Duties & Responsibilities

• Support the Program Director in management duties including supervision of staff, growth of programs, management of program budget, and clinical development of services.
• Conducts probationary and annual performance appraisals in a timely and accurate manner.
• Recruits, trains, and supervises staff and interns for the program.
• Creates and maintains an open, collaborative professional working environment with staff.
• Provides timely, effective, and consistent performance feedback to staff.
• Regularly reviews and monitors clinical data, documentation and clinical outcomes.
• Monitors service delivery, identifying and working with staff to resolve barriers to treatment
• Works with staff to develop program curricula.
• Creates and maintains a recovery-based environment for all services and service participants.
• Provides ongoing training and support to staff and performs consultation/education activities as appropriate.
• Performs routine and timely chart audits for each therapist and ensures timely chart closures.
• Monitors timeliness reports, quality and content of documentation.
• Acts as a liaison between program staff and funding/referral sources

Minimum Requirements

• Minimum requirement consists of a 21-year age
• Requires Master’s degree in the behavioral health or related field (psychology, social work, behavioral health education) with a minimum of two years behavioral health experience.
• Minimum 1 year of leadership or supervisory experience in clinical programs required.
• Licensed by the Board of Behavioral Health examiners at the Independent Level (LPC, LCSW, LISAC, LMFT) required.
• Must have fingerprint clearance issued by Arizona Department of Public Safety or eligible to receive within eight (8) weeks of hire (for sites serving children)

Preferred Requirements

• Bilingual (English/Spanish) is preferred

Benefits

• 3 weeks of PTO your 1st year of employment, with increased accruals after 2, 5 and 10 years of service!
• 10 paid holidays
• Low-cost medical and vision insurance and 100% company paid dental, short term disability, long term disability and life insurance for employees
• We will help you save for retirement – 40% company match up to a 10% deferral into your SB&H retirement account!
• Career Development – Benefit from our culture of internal promotion!
• We help you with your higher education goals – Reduce your tuition costs with our tuition reimbursement program & discount degree programs!
• Employee Assistance Program, Health & Wellness and much more!

About SB&H

We are seeking an individual to help us fulfill SB&H’s mission, “Delivering compassionate care to enhance lives and improve communities”. To gain a stronger understanding of Southwest Behavioral & Health Services mission, values and services please review our website, https://www.sbhservices.org/history-mission-milestones.

SB&H Values

• Compassion: We take an empathetic and caring approach to the well-being of one another through personal connections.
• Integrity: We do the right thing by being sincere, honest, and keeping our word under any circumstance.
• Quality: We uphold a standard of excellence that focuses on achieving successful outcomes.
• Empowerment: We champion self-determination, equity, and inclusivity in an environment where our team and community feel valued.
• Innovation: We pioneer change by encouraging team involvement and dynamic thinking that implement progressive solutions.
• Trust: We nurture a culture where each individual can express themselves by building relationships based on respect, reliability, acceptance, and honest communication.

SB&H is a drug-free workplace, drug screening required. EOE

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.