What are the responsibilities and job description for the Medical Office Front Desk Associate position at Spokane Dermatology Clinic?
Spokane Dermatology Clinic has been setting the national standard for dermatological care in this region for quite some time. Under the leadership of Dr. Werschler, a world-renowned expert in both medical and cosmetic dermatology, we have assembled one of the finest teams in the world to provide you with the highest level of care available.
We are currently seeking a Front Desk Associate to join our clinic.
This position greets and registers all patients, collects insurance information and co-payments, and ensures a smooth patient flow through the reception area. You will work toward the common goal of providing excellent customer service to patients and visitors to the practice.
Primary Responsibilities:
- Greet patients, check-in, and check-out patients
- Answer multi-line phone in a professional manner to schedule patients for exams, consults, and direct patient inquiries to the appropriate department/personnel
- Collect patient payments/prep charts for providers/facilitate patient flow
- Scan documents into the EHR/EMR and disperse faxes to appropriate staff members
- Coordinate referrals and correspondence
- Register new patients and update existing patient demographics by collecting detailed patient information including personal and financial/insurance information
Qualifications
- High School Diploma or equivalent
- 1-year medical clinic experience required
- 1-year scheduling experience required with computerized appointment scheduler
- Excellent customer service and communication skills
- EMR/EHR experience required
- Excellent multitasking skills to successfully handle a busy environment
- Team player
Competitive compensation and benefits package including medical, dental, vision, 401k, and paid time off.
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Microsoft Office: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
- Medical Office: 1 year (Preferred)
- Medical billing and Coding: 1 year (Preferred)
Work Location: In person
Salary : $19