What are the responsibilities and job description for the Manager, Group Sales position at Sporting JAX?
Job Title: Manager, Group Sales
Location: Jacksonville, FL
Organization: Sporting Club Jacksonville
Teams: USL Super League (Women), USL Championship (Men)
Reports To: Director of Ticket Sales & Service
Position Type: Full-Time
Location: Jacksonville, FL
Organization: Sporting Club Jacksonville
Teams: USL Super League (Women), USL Championship (Men)
Reports To: Director of Ticket Sales & Service
Position Type: Full-Time
About Sporting Club Jacksonville:
Sporting Club Jacksonville is proud to bring professional women’s and men’s soccer to Northeast Florida through our USL Super League and USL Championship teams. As a club, we are committed to creating an inclusive, community-driven experience and delivering excellence both on and off the field.
Position Overview:
We are seeking a highly motivated, energetic Group Sales Manager to lead and execute group ticket sales initiatives across both our women’s and men’s professional soccer teams. The ideal candidate brings a positive, can-do attitude, a passion for connecting with people, and a proven track record of driving ticket sales through creative group experiences. This role is responsible for generating revenue through group outings, theme nights, and customized ticket packages, with a strong focus on community engagement, partnerships, and fan development.
Key Responsibilities:
- Proactively identify, develop, and close group ticket sales opportunities with schools, youth sports organizations, local businesses, nonprofits, community groups, and other affinity-based audiences.
- Create, plan, and execute group sales strategies for both the USL Super League and USL Championship seasons.
- Develop and maintain strong relationships with group leaders and key decision-makers.
- Collaborate with marketing and community engagement teams to align group promotions with club events and initiatives.
- Build unique and engaging theme nights and group experiences that enhance attendance and fan participation.
- Track and report on sales activity, pipeline, and performance goals using CRM and ticketing platforms.
- Assist with matchday duties including group hospitality activations, fan engagement areas, and on-site servicing of group accounts.
- Represent the club at networking and promotional events as needed.
Qualifications:
- 3–5 years of successful experience in group ticket sales, preferably in professional or collegiate sports.
- Demonstrated ability to meet and exceed sales goals.
- Strong interpersonal and communication skills, with a customer-first mindset.
- Creative thinker with a passion for building experiences and community relationships.
- Excellent organizational and time management skills.
- Proficiency in CRM systems (e.g., Salesforce, Microsoft Dynamics) and ticketing platforms (e.g., SeatGeek, Ticketmaster, or similar).
- Willingness to work flexible hours, including evenings, weekends, and matchdays.
- Bachelor’s degree preferred, but not required with equivalent experience.
What We Offer:
- Competitive base salary plus commission structure.
- Health, dental, and vision insurance.
- Opportunity to be part of a growing organization making HERstory and growing the beautiful game in Jacksonville.
- A collaborative and supportive team culture that values innovation, integrity, and impact.
Sporting Club Jacksonville is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
