Catering & Events Manager

Description

Position Summary:

Will assist in promoting the club’s dining facilities for private banquets, business and social meetings, and other member-related activities. Develop contracts for and oversee all administrative and operational aspects of preparing and serving events. Work with the the Culinary team, banquet department and all other departments to ensure that the members’ and guests’ expectations are met and exceeded.

Essential Responsibilities:

• Promotes, advertises, and markets the club’s social event facilities and capabilities to all members.
• Helps members and outside clientele arrange banquets, luncheons, meetings, weddings, bar and bat mitzvahs, and other social events; obtains pertinent information needed for guest planning.
• Plans, promotes, and generates enthusiasm and interest for the club’s diverse social programs; coordinates the efforts of member volunteers and the club’s staff.
• Plans group tours for members; serves as an escort when appropriate.
• Produces timely and accurate communication for all internal events.
• Oversee entertainment activities such as lounge musicians, bands, etc.
• Keeps an accurate history file of each event, including billing, pictures, setup, and acquisition of rentals; writes follow-up correspondence.
• Provides guest tours and offers suggestions in efforts to sell the club’s facilities for the occasion being planned.
• Responsible for membership billing of all related events and activities as directed.
• Works with the Chef and Director of Catering to determine selling prices, menus, and other details for catered events; oversees the development of contracts.
• Suggests and helps guests plan menus in conjunction with the Executive Chef and/or other culinary personnel.
• Transmits necessary information to and coordinates event planning with relevant departments; arranges for the printing of menus, procuring of decorations, entertainment, and other special requests, etc., when required.
• Inspects room arrangements well in advance of the event, and will be present to work the event, including the greeting of guests.
• Checks function sheets against actual room set-up.
• Helps develop catering budgets; reviews financial reports and takes corrective actions as appropriate to help assure that budget goals are met.
• Helps guests with parking, entertainment, decorations, audio/visual, and any other requirements integral to events being planned.
• Represents members’ needs and interests on applicable club committees.
• Obtains necessary permits for special events/functions when necessary.
• Arranges prompt vendor payment for all events.
• Critiques functions to determine future needs and to implement necessary changes for increased quality.
• Attends management meetings to review policies and procedures, upcoming business and to continually develop quality and image of banquet and catering functions.
• Tracks new products and trends in food service and catering applicable to the club.
• Performs special projects as assigned.
• Works on planning the yearly social calendar of events.
• Sits in on Committee meetings regarding planned club events that involve any food and beverage.
• Attends staff and management meetings.
• Serves on applicable club committees to assure that members’ interests are consistently addressed.

Qualifications

Requirements:

• Highly organized with exceptional attention to detail.
• Exposure and experience with high-end clients required.
• Ability to effectively present information in one-on-one situations with members and other employees of the Club.
• Ability to apply common sense understanding to carry out instructions furnished in written or oral form.
• This position demands a creative independent thinker, someone with high energy and highly developed interpersonal skills. Represent the club in its relationships with numerous external constituencies.

Education & Work Experience Requirements:

• Bachelor’s degree (B.A.) or a minimum of two years of experience and/or training; or equivalent combination of education and experience.

Language Skills

• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations with members and other employees of the Club.

Mathematical Skills

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Computer Skills:

To perform this job successfully, an individual must be proficient in Word, Excel, Outlook, and PowerPoint and software programs specific to the job: i.e., Club Essentials, Room Viewer, etc.

Certificates, Licenses, Registrations:

No requirements.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand, walk, stoop, and kneel.

Work Environment: