What are the responsibilities and job description for the customer service representative position at Stars and Stripes?
We're seeking individuals passionate about hospitality and customer care, ready to contribute to our legacy from anywhere.
Tasks
- Respond to customer inquiries via email and phone.
- Manage reservation requests and adjustments.
- Address and resolve customer concerns promptly.
- Collect and report customer feedback for service improvement.
Requirements
- Strong communication skills.
- Basic knowledge of customer service practices.
- Comfortable with digital communication tools.
- High school diploma or equivalent; higher education appreciated.
- Currently located in the USA with the ability to work flexibly, full or part-time.
Benefits
- Competitive salary with performance bonuses.
- Flexible scheduling for work-life balance.
- Comprehensive training in Per Se's service standards.
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