Processing Technician

The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.

Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.

Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency. Applicants must meet the minimum qualifications as indicated to apply for this position.

This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.

The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.

In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.

All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to DAS.SHRM@ct.gov.

Questions about this recruitments should be directed to Jake Ferrari via email at jake.ferrari@ct.gov.

• Work under limited supervision of an Office Supervisor and may lead lower level employees as assigned.
• Public disclosure of reports.
• Provide training to agency personnel, law enforcement personnel and others on issues pertaining to public disclosure of reports and statutory exemptions, as applicable.
• Examine incoming reports for completeness and follow up on retrieving incomplete reports.
• Coordinate and control electronic and paper records management systems including tracking, locating and reporting to agency personnel, state agencies, municipal agencies, federal agencies and the general public.
• Interpret and apply statutes and legal opinions pertaining to Freedom of Information disclosure.
• Interpret and apply statues regarding exemptions and exceptions to the release of non-disclosure documents.
• Conduct audits of records to identify records retention requirements based in conjunction with approved State Library retention schedules.
• May provide testimony in court regarding official unit business records.
• Complete daily financial audits of incoming revenue.
• Act as liaisons with agency unit personnel as well as state, municipal and federal agencies.
• Make decisions on report disclosure based on court adjudications and determine the application of appropriate statutory mandates as they relate to the release of a criminal report.
• Determines and applies applicable state statute and/or regulation in preparing reports for disclosure.
• Provide customer service via phone and in person.
• Compose correspondence in response to public inquiries.

• Receiving requests at the front window.
• Researching criminal arrest and disposition information.
• Processing requests including preparation of hard card scanning and the tracking of requests in tracking and dissemination systems.

• Experience using state and federal criminal history systems.
• Experience interpreting laws and regulations.
• Experience with criminal charges related to the dissemination of Reports of Arrests and Prosecution (RAP) sheets for both public and criminal justice purposes.
• Experience using disposition research techniques.
• Experience responding to applicants, licensees and other consumers requesting information concerning a regulatory program.
• Experience working in a law enforcement environment.
• Experience reviewing and applying statues as they relate to the disclosure of reports in accordance with procedural guidelines.
• Experience providing verbal instructions and written documentation of procedures.
• Experience or training communicating with both internal and external customers.
• Experience staying organized and budgeting your time while working on multiple projects.
• Experience with various computer applications, including Microsoft Excel and Word, and relational databases.
• Experience following protocols for handling confidential and time sensitive information.
• Experience analyzing data, tracking data, and creating interval report production from database systems.
• Experience working with the Microsoft Office Suite.
• Experience working in a high volume and fast pace environment.
• Experience managing an independent workload.