What are the responsibilities and job description for the ICF Surveyor position at State of North Carolina?
Description of Work
THIS IS A RE-POST: PREVIOUS APPLICANTS ARE STILL UNDER CONSIDERATION AN NEED NOT APPLY.
This position is funded in part through federal funds.
The employee spends up to 3 days per week in the field conducting surveys. The remainder of the employee’s time involves completion of survey reports and packets for submission to facility/agency administrators and the federal government and reviewing citations generated by other (ICF/IID) teams.ICF Surveyor works as part of a survey team to ensure required recertification, follow up and complaint surveys are completed in ICF/IID group homes. This requires working both independently and part of a team to complete the required surveys.
As a member of a team making compliance determinations, the employee must apply his or her knowledge of the ICF/IID regulations which have been established by the federal government. The employee, in collaboration with his/her supervisor and/or peers, assures that complaints or allegations of noncompliance against an ICF/IID provider are evaluated and prioritized to assure the most serious are handled first. The employee continually reviews all federal protocols relating to the ICF/IID program and also maintains some familiarity with changes in clinical practice in his or her professional area.
About the Division of Health Service Regulation and the Mental Health Licensure and Certification Section
The Division of Health Service Regulation (DHSR) provides for the health, safety and well-being of individuals through effective regulatory and remedial activities including appropriate consultation and training opportunities and by improving access to health care delivery systems through the rational allocation of needed facilities and services.
The Mental Health Licensure and Certification Section provides regulatory services to mental health, developmental disability, and substance use disorder providers so that they can improve the quality of services they deliver through regulatory compliance; resulting ultimately in safe, quality care, quality of life and safety of residents and citizens who utilize mental health, developmental disability, and substance use disorder services.
About the NC Department of Health and Human Services (DHHS):
The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.
Compensation & Benefits
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave, as well as 12 annual paid holidays. In addition, paid parental leave is available to eligible employees. Visit State Benefits for more information.
Knowledge, Skills And Abilities / Competencies
To receive credit for all of your work history and credentials, you must list the information on the application form. Any information listed under the text resume section or on an attachment will not be considered for qualifying credit. Qualified candidates must document on the application that they possess all of the following:
Requires the ability to: stand for sustained periods of time; walk for long distances; talk; hear; withstand repetitive motions of the wrists, hands, and/or fingers; exert up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently; and close visual acuity.
Management Preferences
Some state job postings say you can qualify by an “equivalent combination of education and experience”. If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See oshr.nc.gov/experience-guide for details.
Generalist
Bachelor's degree in a health, human service, or educational related field from an appropriately accredited institution and three years' experience in surveying, clinical and/or administration of a program in a related health field;
OR
An equivalent combination of education and experience.
Social Work
Master's degree in social work from an appropriately accredited institution and one year experience in surveying, clinical and/or administration of a program in a related health field;
OR
Bachelor's degree in social work from an appropriately accredited institution and three years' experience in surveying, clinical and/or administration of a program in a related health field;
OR
An equivalent combination of education and experience.
Supplemental and Contact Information
The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/.
DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.
NOTE: Applicants will receive communication via email only for updates on the status of their application or any questions on their application. If there are any questions about this posting other than your application status, please contact HR at 919-855-4930.
To check the status of an application, please log in to your NC Government Job Opportunities account and click "Application Status".
For technical issues with your application, please call the NeoGov Help Line at 877-204-4442.
If you have a technical issue with your Government Jobs account, please call their Help Line at 1-855-524-5627.
NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.
For Permanent And Time-limited Appointments
Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 hours work/week for participation.
01
I UNDERSTAND that DHHS requires a complete descriptive work history with all employment experience detailed to be considered for employment. I have included all this information in my application. (NOTE: AN ATTACHED RESUME NOR "SEE RESUME" DOES NOT SATISFY THE REQUIREMENT OF COMPLETING THE APPLICATION. If you have not completed the application requirements, please return to your application to finish it before submitting your application.)
I UNDERSTAND, If offered this position, the salary offered will be within the posted recruitment range of $53,164-$71,500.
Please Indicate The Degree And/or License That You Possess
Do you have knowledge of federal regulations and state licensing rules applicable to ICF/IID group homes?
Do you have experience in regulating health care providers and/or experience as a behavioral health care provider?
Are you available to travel an average of 3-4 days per week, including some overnight travel?
Are you able to meet the physical requirements listed in the job posting with or without an accommodation? Yes
Where did you learn about DHHS or this opportunity?
Please give additional detail where you learned of DHHS or this opportunity. (e.g., APA Annual Meeting in NYC in May 2021, Facebook, LinkedIn, Doximity, NC Substance Abuse Professional Practice Board, etc.)
THIS IS A RE-POST: PREVIOUS APPLICANTS ARE STILL UNDER CONSIDERATION AN NEED NOT APPLY.
This position is funded in part through federal funds.
- As of January 1, 2025, the new salary range will be $53,164.00-$93,038.00**
The employee spends up to 3 days per week in the field conducting surveys. The remainder of the employee’s time involves completion of survey reports and packets for submission to facility/agency administrators and the federal government and reviewing citations generated by other (ICF/IID) teams.ICF Surveyor works as part of a survey team to ensure required recertification, follow up and complaint surveys are completed in ICF/IID group homes. This requires working both independently and part of a team to complete the required surveys.
As a member of a team making compliance determinations, the employee must apply his or her knowledge of the ICF/IID regulations which have been established by the federal government. The employee, in collaboration with his/her supervisor and/or peers, assures that complaints or allegations of noncompliance against an ICF/IID provider are evaluated and prioritized to assure the most serious are handled first. The employee continually reviews all federal protocols relating to the ICF/IID program and also maintains some familiarity with changes in clinical practice in his or her professional area.
About the Division of Health Service Regulation and the Mental Health Licensure and Certification Section
The Division of Health Service Regulation (DHSR) provides for the health, safety and well-being of individuals through effective regulatory and remedial activities including appropriate consultation and training opportunities and by improving access to health care delivery systems through the rational allocation of needed facilities and services.
The Mental Health Licensure and Certification Section provides regulatory services to mental health, developmental disability, and substance use disorder providers so that they can improve the quality of services they deliver through regulatory compliance; resulting ultimately in safe, quality care, quality of life and safety of residents and citizens who utilize mental health, developmental disability, and substance use disorder services.
About the NC Department of Health and Human Services (DHHS):
The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.
Compensation & Benefits
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave, as well as 12 annual paid holidays. In addition, paid parental leave is available to eligible employees. Visit State Benefits for more information.
Knowledge, Skills And Abilities / Competencies
To receive credit for all of your work history and credentials, you must list the information on the application form. Any information listed under the text resume section or on an attachment will not be considered for qualifying credit. Qualified candidates must document on the application that they possess all of the following:
- Demonstrated strong written & oral communication skills and the ability to document clearly and concisely in a technical report.
- Demonstrated strong organizational, investigative and analytical skills and the ability to make objective decisions while functioning independently.
- Strong clinical background and knowledge in the field of mental health, developmental disabilities and/or ICF-IID group homes
- Must possess a valid driver's license with the ability to drive a vehicle, adapt to schedule changes, and travel on short notice.
Requires the ability to: stand for sustained periods of time; walk for long distances; talk; hear; withstand repetitive motions of the wrists, hands, and/or fingers; exert up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently; and close visual acuity.
Management Preferences
- Previous experience in regulating health care providers and/or experience as a behavioral health care provider.
- Applicants with prior experience and knowledge in the field of mental health services in North Carolina.
- Knowledge of laws and regulations that govern the licensure and operation of mental health facilities and/or ICF-IID group homes.
Some state job postings say you can qualify by an “equivalent combination of education and experience”. If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See oshr.nc.gov/experience-guide for details.
Generalist
Bachelor's degree in a health, human service, or educational related field from an appropriately accredited institution and three years' experience in surveying, clinical and/or administration of a program in a related health field;
OR
An equivalent combination of education and experience.
Social Work
Master's degree in social work from an appropriately accredited institution and one year experience in surveying, clinical and/or administration of a program in a related health field;
OR
Bachelor's degree in social work from an appropriately accredited institution and three years' experience in surveying, clinical and/or administration of a program in a related health field;
OR
An equivalent combination of education and experience.
Supplemental and Contact Information
The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/.
DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.
- Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
- Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard, who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.
- If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.
- Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.
NOTE: Applicants will receive communication via email only for updates on the status of their application or any questions on their application. If there are any questions about this posting other than your application status, please contact HR at 919-855-4930.
To check the status of an application, please log in to your NC Government Job Opportunities account and click "Application Status".
For technical issues with your application, please call the NeoGov Help Line at 877-204-4442.
If you have a technical issue with your Government Jobs account, please call their Help Line at 1-855-524-5627.
NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.
For Permanent And Time-limited Appointments
Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 hours work/week for participation.
01
I UNDERSTAND that DHHS requires a complete descriptive work history with all employment experience detailed to be considered for employment. I have included all this information in my application. (NOTE: AN ATTACHED RESUME NOR "SEE RESUME" DOES NOT SATISFY THE REQUIREMENT OF COMPLETING THE APPLICATION. If you have not completed the application requirements, please return to your application to finish it before submitting your application.)
- Yes, I totally understand.
I UNDERSTAND, If offered this position, the salary offered will be within the posted recruitment range of $53,164-$71,500.
- Yes
- No
Please Indicate The Degree And/or License That You Possess
- Master's of Social Work
- Bachelor's of Social Work
- Licensed Professional Counselor
- Other degree in the Human Services field
- None of the above
- None of the above
Do you have knowledge of federal regulations and state licensing rules applicable to ICF/IID group homes?
- Yes
- No
Do you have experience in regulating health care providers and/or experience as a behavioral health care provider?
- Yes
- No
Are you available to travel an average of 3-4 days per week, including some overnight travel?
- Yes
- No
Are you able to meet the physical requirements listed in the job posting with or without an accommodation? Yes
- Yes
- No
Where did you learn about DHHS or this opportunity?
- Company or OSHR Website
- Employee Referral
- Conference / Career Fair
- Email campaign
- Professional Association or Industry-specific job board
- Indeed
- NC Nursing Board email
- Other General Job Boards
- Other Search Engines
- Other Social Media
- Internet Advertisement
- TV / Radio
Please give additional detail where you learned of DHHS or this opportunity. (e.g., APA Annual Meeting in NYC in May 2021, Facebook, LinkedIn, Doximity, NC Substance Abuse Professional Practice Board, etc.)
- Required Question
Salary : $53,164 - $93,038