REPOST County Admin Support Specialist II / 61013327

Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right job opportunity for you.

Special Notice: This is a REPOST -- Previous applicants are still being considered and do not need to re-apply for this position.

Job Duties:

• The County Admin Support Specialist II performs a variety of routine and advanced clerical functions. Exercises judgment and uses knowledge of operations, programs, and general office procedures to make independent decisions in assisting the staff and clients in front office setting. Performs general social work duties related to the administration of the SNAP and TANF program in the Economic Services Division in the Abbeville County office to help restore or improve customer financial stability.

• Performs telephone and window receptionist duties for entire office and unlocks/locks front doors at opening/closing of business. Provides assistance in a timely and professional manner and directs/answers client inquiries about programs/services to proper staff. Returning phone calls as required. Receives, opens, logs and runs postage on mail.

• Responsible for processing SNAP/TANF applications, annual and semiannual renewals, accommodating paperwork, and DSS client case printouts. Makes copies of supporting documentation and scans into SCOSA and rotate work according to RSW procedures. Solves procedural problems using CHIP and SCOSA.

• Receives payments and writes receipts for all overpayment claims. Prepares cash logs for all incoming monies and completes bank reconciliation monthly. Functions as back up for EBT / Vehicle Coordinator and Acumatica system.

• Receives, opens, stamps, and distributes all drop box and incoming mail to appropriate individuals or folders in SCOSA, and prepares outgoing and courier mail daily.

• To ensure that personal identifying information (PII) is properly used, accessed, gathered, shared, and disposed of. To protect the agency networks and applications by safeguarding systems, equipment, and data.

• Participates in Red Cross training and shelter duty or other emergency shelter/services as directed.

• Performs other related duties as required.

• Performs job delivery and /or performance with positive or appropriate customer service delivery to clients, the public and co-workers as an integral requirement. 

This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.

Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

The South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

DIVISION: Economic Services / Abbeville County

Salary : $33,190 - $39,900