Medical Records Technician

StayWell Health Center is seeking a Medical Record Technician to ensure the quality of medical / health records by verifying their completeness, accuracy, and proper entry into computer systems.

Some of the responsibilities of this position include:

• Use computer applications to assemble and analyze patient data for the purpose of improving patient care or controlling costs.
• Obtain, organize, compile, and provide medical health care records to medical personnel without regard to clinical department, patient gender, or age.
• Answer telephones efficiently and timely. Address all voicemail messages in a timely manner.
• Address patient concerns facilitating timely and appropriate resolution of problems.
• Respond to requests for medical records for all departments and processed appropriately.
• Scan/Fax required paperwork for Medical, Behavioral Health, Dental and tasking appropriately.
• Categorize medical data appropriately.
• Match labs – checking hard copy and tasking when no match found.
• Assist patients in completing medical record forms as necessary.
• Assist with the exchange of information between StayWell Health Center and other health service agencies.
• Monitor and audit chart accuracy.
• Conduct chart recovery.
• Monitor and correct chart duplications.
• Request and obtain hospital medical record report as necessary.
• Provide excellent customer service / patient services.
• Maintain a professional demeanor with managing difficult customer/patient situation.
• Knowledgeable of HIPAA regulations and other legal requirements.
• Knowledgeable of Medical, Dental, and Behavioral Health terminology.
• Perform other related duties as assigned.

QUALIFICATIONS

• High School diploma or equivalent
• Experience working in a community health center and / or healthcare office setting preferred
• Electronic Health Record experience
• Fluently speak, read, and write English language in an understandable manner; bilingual English-Spanish or English-Albanian preferred
• Proficiency in utilization of Microsoft Windows environment, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and internet
• Flexibility, adaptability and ability to work in a changing, fast paced environment
• Excellent communication skills (written, verbal, and presentation)
• Ability to work independently, and as part of a team
• Exceptional level of organization, analyzation, and prioritization skills

Excellent Benefits:

• Competitive salary
• 100% Premium Free core medical coverage; UnitedHealthcare
• 100% Premium Free $50,000 life insurance
• 10 paid holidays annually
• 20 PTO days annually
• Public Service Loan Forgiveness
• 401k
• Optional supplemental coverage (short- and long- term disability)

Job Type: Full-time

Pay: $16.40 - $19.40 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Health Information Technology: 1 year (Preferred)

Language:

• , write, and read English fluently (Required)

Work Location: In person

Salary : $16 - $19