What are the responsibilities and job description for the Desktop Support position at Stellar Professionals LLC?
Job Details
Mode of Interview: Webcam and In person
Work Arrangement: Hybrid
Work Location: Columbia, SC,
Shift: EST
REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
- Experienced in enterprise desktop support and customer service.
- skilled in desktop administration for windows 7 and windows 10.
- demonstrative abilities to troubleshoot desktop, printer, network and mdm iphone issues.
- excellent customer service and communication skills via phone, email, and in-person, working with a wide range of situations and personalities
- must be able to efficiently perform remote and onsite technical work. Could be supporting people at different sites.
- must be able to update user and system information in active directory and sccm.
- it network, virtual environments, database, and storage
- windows 10 or 11 enterprise
- gpo (windows group policy object) administration
- windows security - group policy
- voip
- windows server 2019
- m365 preferred skills (rank in order of importance):
- strong personal, ethical, and moral standards
- good understanding of desktop support concepts for the enterprise as it relates to troubleshooting network endpoints.
- good interpersonal skills
- proactive and self-motivated
- self-starter with the ability to prioritize workload and manage time.
- willingness to learn new things and take ownership.
REQUIRED EDUCATION:
- Bachelor's Degree or MASTER'S DEGREE IN COMPUTER SCIENCE, OR INFORMATION SYSTEMS/TECHNOLOGY MANAGEMENT Or equivalent work experience.
PREFERRED CERTIFICATIONS:
- A
- Network
- Security
- MCSA: Windows 10
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