What are the responsibilities and job description for the Sales Associate position at Stivers Automotive Group?
About Us: At Stivers ford of Birmingham we pride ourselves on providing exceptional service and a comprehensive selection of Ford vehicles & used vehicles. Our dedicated team is committed to delivering a top-notch customer experience and helping clients find the perfect vehicle to meet their needs. We are seeking a motivated and enthusiastic Salesperson to join our team and contribute to our continued success.
Job Description:
Key Responsibilities:
- Customer Engagement: Greet customers warmly and engage them in meaningful conversations to understand their vehicle needs and preferences.
- Product Knowledge: Demonstrate in-depth knowledge of Ford vehicles, including features, specifications, and benefits, to effectively educate and inform customers.
- Sales Process: Guide customers through the entire sales process, including vehicle selection, test drives, financing options, and closing the sale.
- Relationship Building: Build and maintain strong relationships with customers to encourage repeat business and referrals.
- Market Research: Stay updated on industry trends, competitive products, and market conditions to provide valuable insights and recommendations to customers.
- Goal Achievement: Meet or exceed sales targets and performance metrics set by the dealership.
- Follow-Up: Conduct follow-up calls and communications with customers to ensure satisfaction and address any post-sale concerns.
Qualifications:
- Experience: Previous experience in automotive sales is preferred but not required. Training will be provided.
- Skills: Excellent communication, interpersonal, and customer service skills. Ability to build rapport and create a positive sales experience.
- Knowledge: Strong interest in Ford vehicles and the automotive industry. Ability to quickly learn and adapt to new product information.
- Attitude: Positive, enthusiastic, and self-motivated with a strong desire to succeed and drive sales.
- Technical Proficiency: Basic computer skills and the ability to use dealership software and tools effectively.
- License: Valid driver’s license and a clean driving record.
What We Offer:
- Competitive Salary: Base salary plus commission and performance-based incentives.
- Benefits: Health, dental, and vision insurance, retirement plan options, and paid time off.
- Training: Comprehensive training programs and ongoing professional development.
- Work Environment: A supportive and dynamic team environment with opportunities for career growth.
How to Apply: If you are passionate about cars and customer service, and you’re ready to join a thriving dealership team, we want to hear from you! Please submit your resume and a cover letter outlining your qualifications and interest in the Salesperson position.
Stivers ford of Birmingham is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.