What are the responsibilities and job description for the Closing Officer position at StraussGroup - Executive Search Consultants?
As a Top 5 US homebuilder, we’re committed to quality and to our customers and we take pride in the nearly 500,000 new homes we have sold and built across the country. Working in the homebuilding industry is tangible and rewarding, but not every job requires a hard hat. We don’t just sell and build new homes; we also manage teams, acquire land, manufacture materials, provide mortgages to our customers, and provide corporate support to our multi-billion-dollar business operations.
As a Closing Officer, you will be responsible for managing customer settlements and assisting with the processing of customer files. You will also contribute to the success of our business and impact our customers by leading the branch office’s customer service and customer capture efforts.
This position is based on-site in our Settlement Services offices.
Primary Responsibilities
- Contact all customers to discuss the benefits of our services with the goal of earning their settlement business
- Contact all customers to educate them on the benefits of owners title insurance
- Monitor and conduct settlements, reviewing all transactions and documents and gathering all required signatures
- Create and manage customer service initiatives and provide reporting to branch/operations managers
- Meet quarterly with builder sales representatives and personnel to provide relevant training/information to better inform them in their customer meetings
Qualifications
- 1 years of sales experience required
- Must be able to obtain a Notary Commission and Title Insurance License
- Excellent customer service skills and strong oral/written communication skills
- Strong organization skills, attention to detail and the ability to multi-task
- Proficient with Microsoft suite
For consideration, please email your resume to kari@straussgroup.com
