What are the responsibilities and job description for the Front Desk Receptionist position at Sugaring NYC?
Sugaring NYC is an organic body waxing and lash studio with 6 corporate stores in NYC and 5 corporate satellite stores in other states. We are also the #1 fastest growing beauty franchise in America, with over 50 stores nationwide.
We are looking for energetic, creative, and enthusiastic Front Desk Receptionist to join the Sugaring NYC team at our West Palm Beach location. This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization.
We are seeking individuals with
- Excellent Organizational and Communication Skills
- Passion for the beauty industry
- Thorough understanding of Zenoti, and Google Workspace is a plus
The Front Desk Receptionist job responsibilities include but are not limited to the following:
- Greet clients and visitors upon arrival; check all appointments in and alert Esthetician when the client has arrived.
- Schedule, cancel and modify appointments; update the appointment book when appointments need to be added or moved around.
- Accept walk-in clients; check the appointment book for openings and schedule as necessary.
- Assist clients with any inquiries, questions or concerns.
- Complete administrative tasks such as inputting inventory each day.
- Collect payment at the end of the client session & re-book if requested; provide receipts and other proof of payment requested.
- Sort and distribute all incoming mail.
- Answer all incoming phone calls promptly and politely; clear all voicemails in the grasshopper phone system daily.
- Regularly update the inventory system & reach out to the Warehouse chat whenever inventory needs to be replenished.
- Maintain routine cleanliness of client common areas, restrooms and reception area.
Requirements and Qualifications:
The successful candidate must have the following experience, skills, and education:
- Excellent verbal and written communication skills
- Excellent time management, organizational, and follow-up skills
- Ability to utilize new techniques and ideas
- Computer literacy
- Two (2) years of receptionist experience in a spa, retail or professional setting
- Must be enthusiastic, personable, and ambitious
- Able to direct and train staff as necessary
As a member of the Sugaring NYC Team, you will receive:
- Training that is built towards your success
- Discounts on services, products and much more
- Long-term growth and strong earnings opportunities
- Health insurance and benefits coming soon!
- Very competitive compensation that includes:
- $12 per hour
- Bonuses
- Weekly Pay
- Employee Discount on products and services
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 25 pounds at time
Work Remotely
- No
Job Types: Full-time, Part-time
Pay: From $12.00 per hour
Schedule:
- 8 hour shift
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Receptionist: 1 year (Required)
Work Location: One location