What are the responsibilities and job description for the Fraud Operations Specialist position at Sunbit?
The Role
We are looking for an experienced Fraud Operations Specialist to join our growing team! In this role you will help develop and execute fraud risk strategies across all of our products. This is a wonderful opportunity for an analytical and data-driven individual to help shape investigatory processes and strategies to mitigate fraud risk. You will work cross-functionally with product, analytics, customer care, legal, and various teams across the organization.
The Company
Sunbit is on a mission to reduce the stress from daily purchases. As a Buy Now Pay Later (BNPL) technology company, we're trailblazing new technology that helps shoppers realize the full potential of their buying power, provides merchants with tools to sell easier, and helps lenders open the door to fair financing for people from all walks of life. We completed a Series D round in 2021, which valued the company at $1.1 billion in valuation, but by creating value focused on values, we'll ensure that we can bring Sunbit for everyone, everywhere.
Role Responsibilities
- Review credit applications with high fraud risk
- Prevent and detect fraud by verifying applicant identity
- Develop verification procedures
- Lead investigation and analysis of fraud allegations
- Identify and monitor trends and causes through ongoing analysis
- Propose scalable solutions for fraud detection and prevention
- Improve operating processes by creating, optimizing, and automating workflows
Experience Requirements
- Previous experience investigating fraud in Financial Services industry
- Strong understanding and knowledge of industry trends and fraud tools
- Intelligent, go-getter, ambitious, self-motivated and hungry for success
- Strong collaboration, influencing, and leadership skills
- Excellent written and verbal communication and time management skills
- Solid problem solving and analytical skills, with a preference for data-backed decision making
Core Competencies for Success in Role – fit for Sunbit in role
Serve others before self
Servant leader mindset – take care of team members and customers that demonstrate they are important
Own the impact
Data driven mindset, ability to utilize data to drive strategy
Connect genuinely
Build and maintain strong working relationships with both internal teams and collaborative teams
Act fast
Thrive in a fast-paced environment while maintaining a high level of proficiency
Include always
Communicate well verbally and in writing, demonstrating leadership and strategic thinking
Innovate for good
Establish scalable fraud preventions strategies by applying best practices and innovations of risk management
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