Resident Services Assistant- Independent Living; (Part-Time)

Description

Job Title: Resident Services Assistant- Independent Living (Part Time) 

Location: 3935 Sunnyside Drive Harrisonburg, VA 22801 

Hours: Part time, 20 hours per week during week days 8AM-4:30pm. 

If you are looking for a position with flexibility & no weekends, this could be the job for you! 

Position Overview & General Responsibilities 

The Resident Services Assistant’s primary responsibilities are to provide support to the operations of the Residential Living department. This would include some administrative/clerical support and support of Sunnyside’s service program to respond to and meet the needs of residents. We are currently seeking a part-time Resident Services Assistant to support the daily operations of our Residential Living department. In this role, you will have the opportunity to orient new Independent Living residents, assist residents with the planning process for moving within our continuum of care, direct resident and guest questions via phone and in-person, and much more!

• Project professional image of Sunnyside at all times.
• Act as administrative/clerical support including project work to the Residential Living department.
• Work with new residents to ensure a smooth move-in and orientation process.
• Assist residents, families and powers of attorney with transitions of level of care and clearance of independent living residence.
• Provide support for Sunnyside’s service program in order to respond to and meet the needs of residents.
• Answer incoming calls promptly and courteously.
• Take and forward messages accurately; notify staff members of emergency messages promptly.
• Greet visitors and guests with warmth and sincerity and provide accurate information to assist them in their visit.
• Handle transactions and deposits for the accounting department and keep records of accounts receivable. 
• Maintain room and guest accommodation reservations and calendars.
• Assist with maintenance of Touchtown and Resident Apps data programming.
• Be knowledgeable of the copy machine and its’ functions.
• Maintain a neat and clean work area at all times.
• Other duties as assigned. 

 About Us:

Join a team where you are proud of the community in which you work. At Sunnyside, we want each team-member to S.H.I.N.E both on and off campus (Service Before Self, Hospitality with Heart, Inspiring Excellence in Each Other, Nothing Less Than The Best, and Enjoy your Journey). With a plethora of flexibility, growth opportunities, a safe learning environment, on-sight training, and an engaging/motivational atmosphere, you can rise into your new career path. Sunnyside is a not-for-profit Senior Living life plan community situated on 150 acres in the rolling hills of the Shenandoah Valley in Harrisonburg, Virginia. More than 500 residents call Sunnyside their home. Residents have the options to live in a variety of levels of living including: Independent Living, Assisted Living, Memory Support, and Long-Term Care. Across our beautiful campus, residents can enjoy an array of amenities and services including an on-site restaurant, an award-winning vitality center, salon services, therapy services, fishing ponds, walking trails, and much more! People have said that Sunnyside is great place to live and work! We offer generous paid-time off (even if you work part-time), professional development opportunities, a safe and fun environment, and flexibility.  

• Flexibility
• Growth opportunities
• A safe environment
• On-site training
• An engaging atmosphere
• Paid time off
• Dental insurance
• 401(k) Matching
• Flexible schedule
• Access to our Wellness Center
• And More

Requirements

Qualifications: 

• High School Diploma or equivalent required, Bachelor's of Science preferred.
• Administrative/Clerical experience highly preferred.
• Strong desire to work in Senior Living.
• Must be comfortable operating office equipment including a variety of computer software, copier machines, and fax machines.
• Education and experience equivalent to associate’s degree, bachelor’s degree preferred. 
• Efficient operation of computer and office equipment; ability to learn and operate new and changing software applications as well as assist others in their use.
• Proficient in Microsoft Office (Word, Excel, Publisher, PowerPoint).
• Previous administrative/clerical experience preferred.
• Ability to multi-task while maintaining attention to detail.
• Prior work experience in the long-term care industry or working with older adults preferred.
• Ability to communicate with older population with varying mental and physical capabilities.
• Ability to work with confidential information and maintain its’ integrity.
• Ability to process information accurately, make appropriate decisions and take appropriate action based upon the information available.
• Sincere interest in working with the elderly.
• Be creative, positive, energetic, organized and patient.
• Strong customer service skills; maintain a hospitality approach when engaging all individuals.
• Ability to work with a flexible schedule
• Valid driver’s license 

Physical & Environmental Considerations:

This job operates in an environment with activity rooms and office   space with normal lighting levels, temperature ranges, air quality, ventilation   and noise levels. Special events, and   temperatures vary with the season and location. The physical demands   described here are representative of those that must be met by an employee to   successfully perform the essential functions of this job. The employee is frequently   required to sit for long periods of time. Additionally, employee will routinely sit, stand, reach, lift, bend,   kneel, stoop, climb, push and pull items weighing 30 lbs. or less and   occasionally more than 40 lbs. The position requires manual dexterity;   auditory and visual skills; and the ability to follow written and oral instructions   and procedures.

 General hazards related to   operation and maintenance of office equipment. Minimal hazards if universal precautions   are followed.